Experience the vibrant energy of Downtown Cancun at Plaza Las Americas, where eco-certified practices meet modern comfort. Start your day with a full breakfast, unwind by the outdoor pool or explore the nearby One Cancun Centro. Guests appreciate free WiFi and helpful staff.
Plaza Nichupte Shopping Mall - 13 min walk - 1.1 km
Kabah Urban Park - 14 min walk - 1.2 km
Plaza Las Americas - 14 min walk - 1.3 km
Royal Yak Casino and Sports Book - 14 min walk - 1.3 km
Getting around
Cancun Intl. Airport (CUN) - 14 min drive
Tulum Intl. Airport (TQO) - 143 min drive
Restaurants
Four Points by Sheraton - 5 min walk
Los De Pescado - 14 min walk
Toastina Sports Bar - 3 min walk
Starbucks - 12 min walk
Costelao - 10 min walk
About this property
One Cancun Centro
One Cancun Centro puts you within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 11:00 AM. Also, Ultramar Ferry Puerto Juárez and Langosta Beach are within a short drive.
At a glance
DONE
Hotel size
126 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–11:00 AM
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
An outdoor pool
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
49-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.93 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun
Frequently asked questions
Does One Cancun Centro offer free cancellation for a full refund?
Yes, One Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at One Cancun Centro?
Yes, there's an outdoor pool.
Are pets allowed at One Cancun Centro?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Cancun Centro?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at One Cancun Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at One Cancun Centro?
No, this hotel doesn't have a casino, but Dubai Palace Casino (14-min walk) and Royal Yak Casino and Sports Book (16-min walk) are both nearby.
What is there to do at One Cancun Centro and nearby?
One Cancun Centro has an outdoor pool.
What's the area around One Cancun Centro like?
One Cancun Centro is in Downtown Cancun, a short 18-minute walk from Plaza Las Americas and 14 minutes' walk from Dubai Palace Casino.
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Reviews
One Cancun Centro Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many guests praising its quality, variety, and deliciousness. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Bed
Location
Shopping
Coffee
Water
Lobby
Budget
Reviews
Verified
10/10 Exceptional
Apr 7, 2026
Near lot's of shopping districts, and a large shopping centre 10 min walk away. Complimentary breakfast was nice, with traditional Mexican favourites. There's a pool, and the rooms were clean and staff were friendly
Adam
Adam, 1-night trip
Verified
6/10 Good
Jan 27, 2026
Good if you are on a budget. Walling distant to a great mall. Mexican style breakfast. Nice staff. Pool could use som cleaning.
Danielle
Danielle, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2025
It is a safe and affordable hotel.
Nhina
Nhina, 2-night trip
Verified
10/10 Exceptional
Mar 27, 2025
My son and myself had an excellent experience at this hotel very clean very friendly great food and the staff were phenomenal and willing to help out overall I would rate this a great place to stay and it's a very affordable
Christine
Christine, 7-night trip
Verified
8/10 Very good
Mar 5, 2025
Safe for families, with helpful staff
Rahul
Rahul, 1-night trip
Verified
8/10 Very good
Nov 29, 2025
Great budget accommodation. Everything you would expect from a regular hotel. Everything was clean. The only issue I had was with the body wash and shampoo. I think the bottles basically had the same thing, and they were very low quality. Other than that everything was satisfactory.
Mustafa
Mustafa, 3-night trip
Verified
8/10 Very good
Aug 28, 2025
This is great if you get a deal and you get what you pay. Clean and proper but very spartan and simple. Wonderful staff though! And decent breakfast. Great deal.
Juan
Juan, 4-night trip
Verified
10/10 Exceptional
Dec 19, 2024
Great.
One night stay. Great location for us when.we arrived for our main trip. Convenient. Good value
Roger
Roger, 1-night trip
Verified
8/10 Very good
Dec 17, 2023
Good place to stay short term.
We stayed one night for a layover when travelling.
Small room but clean and friendly staff. Pillow was not great for my girlfriend and the water was not very hot for a shower, but other than that good experience.
Good, fresh breakfast in the morning!
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Nov 21, 2025
Excelente hotel
Esau
Esau, 1-night trip
Verified
2/10 Poor
Apr 21, 2026
No smoking, no drinking on the property. Seriously
Warren
Warren, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Stay was very good , room for as clean, but they barely have warm water, so if your use to a nice warm shower, don’t expect that here.
Farah
Farah, 2-night trip
Verified
10/10 Exceptional
May 17, 2025
Great place in all aspects
fidel
fidel, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2024
Great location
Francisco
Francisco, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
.
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Super
RAUL ALONSO
RAUL ALONSO, 1-night trip
Verified
8/10 Very good
Aug 25, 2022
Was a good hotel for the price point
Jermie
Jermie, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2026
.
Ricardo
Ricardo, 1-night trip
Verified
8/10 Very good
Dec 19, 2024
Cleand and good breakfast.
Gabriel
Gabriel, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2023
Excellent free breakfas!!!
This hotel is affordable, clean has everything and includes a full delicious breakfast with stay
Yara
Yara, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2023
Very good place and convenient for shopping
Keltric
Keltric, 3-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Excelente 👌
Flor
Flor, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2025
I liked how centrally located the property was but I didn’t like how small the bathrooms were.