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Shangri-La Lhasa

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Located in Chengguan District, Shangri-La Lhasa offers a serene retreat. Unwind with a massage at the onsite spa CHI or bask in the sun on the terrace and enjoy international cuisine at one of two restaurants. Guests can stay connected with free WiFi and relax by one of three pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is $211
$246 total
includes taxes & fees
Jun 28 - Jun 29

Why we love this property

Work-play balance
This hotel blends business facilities with relaxation options. It offers meeting rooms, spa services, and 24-hour room service in the city center.
Diverse dining delights
Savor two restaurants with international and Chinese fare. A charming bar enhances the experience. Begin each day with buffet breakfast.
Spa tranquility
A full-service spa with couple's rooms offers daily massage treatments at this hotel. Guests unwind in the hot tub and find serenity in the garden.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe King Room

Free minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Mountain view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Horizon, Room, 1 King Bed

  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room

Free minibar, in-room safe, desk, soundproofing

Premier Room

  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed

  • Mountain view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite Potala View King

Executive Suite Potala View King | Free minibar, in-room safe, desk, soundproofing

Executive Suite Potala View King

  • Mountain view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Garden view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Room, 2 Twin Beds

Free minibar, in-room safe, desk, soundproofing

Horizon, Room, 2 Twin Beds

  • Hill view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Apartment

  • Mountain view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Deluxe Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Deluxe Apartment

  • Mountain view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club Potala View King Room

Horizon Club Potala View King Room | Free minibar, in-room safe, desk, soundproofing

Horizon Club Potala View King Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club with Potala View Twin Bedroom

Free minibar, in-room safe, desk, soundproofing

Horizon Club with Potala View Twin Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, soundproofing

Deluxe Suite

  • Garden view
  • 124 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed (Shangri-La)

Free minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed (Shangri-La)

  • City view
  • 250 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

View from property
The St. Regis Lhasa Resort
Chengguan District
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 63 reviews
The price is $228
$266 total
includes taxes & fees
Jun 7 - Jun 8
The St. Regis Lhasa Resort
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About the neighborhood

Map
19 Norbulingka Road, Lhasa, Tibet, 850000

What's nearby

  • Tibet Museum - 6 min walk - 0.6 km
  • Norbulingka - 14 min walk - 1.2 km
  • Lasa Museum - 14 min walk - 1.2 km
  • Potala Palace - 2 min drive - 1.8 km
  • Jokhang Temple - 4 min drive - 3.9 km

Getting around

  • Lhasa (LXA-Gonggar) - 64 min drive

Restaurants

  • ‪Shambalah - ‬8 min walk
  • ‪拉萨老粥坊 - ‬14 min walk
  • ‪麻辣空间 - ‬10 min walk
  • ‪张拴堂岐山哨子面(总店) - ‬2 min drive
  • ‪老文君 - ‬16 min walk

About this property

Shangri-La Lhasa

  • Bring the kids when you stay at Shangri-La Lhasa, and they can enjoy the free kids' club. Guests can be pampered with massages at the spa, and Altitude, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 289 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6 PM
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Spa

Chi has 10 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Dining

Altitude - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Shambala - This lobby lounge serves dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 99 to 198 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Shangri Hotel Lhasa

Shangri Lhasa

Shangri-La Hotel, Lhasa Tibet

Shangri-La Lhasa Hotel

Shangri-La Lhasa Lhasa

Shangri La Hotel Lhasa

Shangri-La Lhasa Hotel Lhasa

Frequently asked questions

Does Shangri-La Lhasa offer free cancellation for a full refund?

Yes, Shangri-La Lhasa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Lhasa?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at Shangri-La Lhasa?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Lhasa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Shangri-La Lhasa?

Check-in start time: noon; Check-in end time: 6 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Shangri-La Lhasa and nearby?

Shangri-La Lhasa has 2 outdoor pools, a spa, and a health club, as well as a picnic area and a garden.

Are there restaurants at or near Shangri-La Lhasa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Shangri-La Lhasa like?

Shangri-La Lhasa is in Chengguan District, a short 6-minute walk from Tibet Museum and 13 minutes' walk from Lasa Museum.

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Reviews

Shangri-La Lhasa Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent option!

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Julio, 4-night trip
Verified

10/10 Exceptional

very good service
Wing Yun, 1-night trip
Verified

10/10 Exceptional

Nice hotel. Key landmarks within walking distance

Overall, very good. I you very high marks. Great check in staff. And great GM. Very personable.
Verified

10/10 Exceptional

Lindas instalaciones, bien situado , gran vista

Hermosa Vista del Palacio de Potala, lindas instalaciones , muy buen servicio
Claudio Hernan, 3-night trip
Verified

8/10 Very good

好是好就是有點舊了，早餐是非常不錯的，但是就價格來說還是偏貴
Ngat Yuk, 5-night trip
Verified

8/10 Very good

总体不错，服务有待改进

普通服务员对客人的服务意识欠佳
2-night trip
Verified

8/10 Very good

服務水準問題

整體來說真的不是五星飯店服務水準，可能是淡季，職員非常少，，入住感覺真的不好，員工服務不專業，我曾入住過曼谷、台灣、北京、香格里拉酒店，拉薩這間是我不喜歡的
ming kuen, 5-night trip
Verified

8/10 Very good

空間大，景觀好，員工有禮，整潔安靜。房間太悶，空氣不流通，要通知員工開窗，但開窗後卻很冷。房間有加濕器。
DuckDuck, 3-night trip
Verified

8/10 Very good

Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
1-night trip
Verified

10/10 Exceptional

Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
JS, 1-night trip
Verified

10/10 Exceptional

Vacation
Roy, 3-night trip
Verified

2/10 Poor

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
4-night trip
Verified

8/10 Very good

香格里拉酒店集团的酒店，其品质要求比较均衡，虽然拉萨的香格里拉酒店也属于不错，但是还有进步的空间。
HONG, 2-night trip
Verified

10/10 Exceptional

best hotel in lhasa

bery nice, and very good staff , fluent english. so satisfy
viktor, 1-night trip
Verified

10/10 Exceptional

The environment is really comfortable
Kim Fung, 1-night trip
Verified

6/10 Good

Chinese service / Hong Kong prices

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
4-night trip
Verified

10/10 Exceptional

真正五星級酒店的服務
TSZ HO, 4-night trip
Verified

10/10 Exceptional

大堂接待員十分友善，還替我們upgrade了房間，還幫了我們叫車。2樓的咖啡廳有小吃和沙拉，休閑很不錯，還有24小時的氧氣室，晚上有高山反應睡不著也不怕。
Wai Yin, 6-night trip
Verified

6/10 Good

各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
C, 6-night trip
Verified

8/10 Very good

Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
1-night trip
Verified

10/10 Exceptional

Convenient location, nice facilities and friendly staff.
PC, 5-night trip
Verified

10/10 Exceptional

Espetacular

Hotel espetacular! Localização, serviços e infraestrutura. O serviço do Horozon Club no final do dia é um grande diferencial. Vista do quarto ao Potala é incrível.
FABIO CESAR, 3-night trip
Verified

10/10 Exceptional

Best hotel in Lhasa

Great stay, best hotel in Lhasa
4-night trip
Verified

10/10 Exceptional

很棒的体验

位置很好，房间可以看到布拉达宫，满月下，神圣又美丽
Lujing, 3-night trip
Verified

8/10 Very good

在拉萨算很好的酒店

酒店整体符合五星级标准，自助餐在西藏这地方已经算不错了，酒店客人还有折扣。去的时候酒店门口封路，到达的时候只好自己拖着大箱子走进去，好在离开的时候有车送到大路路口，可以步行到罗布林卡和布达拉宫，有的房间可以看到布达拉宫
Su, 1-night trip