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Authent Hotel Otaru

4.0 star property
Hotel with 3 restaurants, near Otaru Canal

Choose dates to view prices

Authent Hotel Otaru, near the picturesque Otaru Canal, offers a rejuvenating retreat with coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa or enjoy French cuisine at one of the 3 on-site restaurants. Guests rave about the helpful staff and first-rate property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • 3 restaurants and 2 bars/lounges
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
  • Digital TV service
The current price is $71
$86 total
May 25 - May 26

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Semi Double Room

Down comforters, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Quadruple Room

Down comforters, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Double Room(for 2 person) Non Smoking(18 square meter)

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) | Down comforters, desk, soundproofing, iron/ironing board

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Room B

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room B

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Room C

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room C

  • Sleeps 2
  • Free WiFi

View all photos for Barrier-Free Room

Down comforters, desk, soundproofing, iron/ironing board

Barrier-Free Room

  • Sleeps 2
  • Free WiFi

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter) | Down comforters, desk, soundproofing, iron/ironing board

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

Down comforters, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Down comforters, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Single Room

Down comforters, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Authentic Suite Salon Class Floor

Down comforters, desk, soundproofing, iron/ironing board

Authentic Suite Salon Class Floor

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Down comforters, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for ROYAL SUITE

Down comforters, desk, soundproofing, iron/ironing board

ROYAL SUITE

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room（single Use）

Down comforters, desk, soundproofing, iron/ironing board

Twin Room（single Use）

  • Sleeps 1
  • Free WiFi

View all photos for Semi Double Room（Double Occupancy）

Down comforters, desk, soundproofing, iron/ironing board

Semi Double Room（Double Occupancy）

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Down comforters, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • Free WiFi

Similar properties

Exterior
Hotel Nord Otaru
Otaru
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
The price is $59
$65 total
May 25 - May 26
Hotel Nord Otaru
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About the neighborhood

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Sakaimachi Street - 6 min walk - 0.6 km
  • Otaru Canal - 6 min walk - 0.6 km
  • Tomioka Catholic Church - 11 min walk - 0.9 km
  • Otaru Music Box Museum - 17 min walk - 1.4 km
  • Shin Nihonkai Ferry - 5 min drive - 2.4 km

Getting around

  • Sapporo Okadama Airport (OKD) - 50 min drive
  • New Chitose Intl. Airport (CTS) - 88 min drive
  • Teine Station - 21 min drive
  • Niki Station - 22 min drive
  • Inazumi-koen Station - 23 min drive
  • Otaru Station - 6 min walk
  • Minami-Otaru Station - 19 min walk

Restaurants

  • ‪あまとう - ‬1 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬1 min walk
  • ‪籔半 - ‬2 min walk
  • ‪カサブランカ - ‬1 min walk

About this property

Authent Hotel Otaru

  • When you stay at Authent Hotel Otaru, you'll be just a 5-minute drive from Otaru Canal and Otaru Music Box Museum. For a bite to eat, guests can check out Casablanca, one of 3 restaurants, which serves French cuisine and is open for breakfast, lunch, and dinner. Also, Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Otaru Station is 6 minutes away.

At a glance

DONE

Hotel size

    • 175 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • A scheduled power and water outage will take place on June 2, 2026, from 12:45- 3 AM. All facilities that use power, including elevators and bathrooms will not be available during this time.
    • Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 24-26, 2026. During this time, parking is available on a first-come, first-served basis.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Dining

Casablanca - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Kaioh - This restaurant serves lunch and dinner.
Ondine - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person

Parking

  • Self parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Authent Hotel

Authent Hotel Otaru

Authent Otaru

Authent Otaru Hotel

Otaru Authent Hotel

Authent Hotel Otaru Hokkaido

Authent

Authent Hotel Otaru Hokkaido

Authent Hotel Otaru Hotel

Authent Hotel Otaru Otaru

Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Does Authent Hotel Otaru offer free cancellation for a full refund?

Yes, Authent Hotel Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Authent Hotel Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Authent Hotel Otaru?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Authent Hotel Otaru and nearby?

Have fun with nearby winter activities like skiing. Authent Hotel Otaru also has 2 bars.

Are there restaurants at or near Authent Hotel Otaru?

Yes, there are 3 onsite restaurants, featuring French cuisine.

Does Authent Hotel Otaru have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Authent Hotel Otaru like?

Authent Hotel Otaru is in the heart of Otaru, a short 6-minute walk from Otaru Station and 11 minutes' walk from Otaru Canal.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were delicious and varied, with both Western and traditional Japanese styles available. (17 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Polite staff, clean rooms, nice lounge for guests
Alice, 3-night trip
Verified

8/10 Very good

Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Jenny, 1-night trip
Verified

10/10 Exceptional

Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Jeff, 1-night trip
Verified

6/10 Good

The hotel is near Lawson. The staff is friendly and helpful. They would help to carry the luggage when you arrive or leave. Only one thing, the bathroom is not bright enough. The other things are okay.
Shuk Man Margaret, 3-night trip
Verified

10/10 Exceptional

Very affordable hotel with superb cleanliness and good staff service.
Nancy, 2-night trip
Verified

10/10 Exceptional

Clean and tidy room and facilities.
Chi Keung, 1-night trip
Verified

10/10 Exceptional

Location is good
Ee Beng, 2-night trip
Verified

10/10 Exceptional

Very friendly staff and allow for late check in
David, 2-night trip
Verified

8/10 Very good

A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Loralei, 3-night trip
Verified

10/10 Exceptional

The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Thomas, 2-night trip
Verified

10/10 Exceptional

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Paul, 1-night trip
Verified

8/10 Very good

Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Naoyuki, 1-night trip
Verified

10/10 Exceptional

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Kwok Hung, 2-night trip
Verified

10/10 Exceptional

The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Eric, 1-night trip
Verified

10/10 Exceptional

Affordable with excellent service. 10/10 rating.
Nancy, 1-night trip
Verified

6/10 Good

Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Linh, 2-night trip
Verified

2/10 Poor

Racist and Rude Manager

Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
Travis, 6-night trip
Verified

10/10 Exceptional

Clean room, nice and helpful staff, excellent potato soup.
Joseph, 2-night trip
Verified

10/10 Exceptional

Good room!
WEI YU, 2-night trip
Verified

10/10 Exceptional

Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Jon, 2-night trip
Verified

10/10 Exceptional

Second time in this hotel and is getting better and better
Yuk Shun, 3-night trip
Verified

10/10 Exceptional

Yes.
Patrick, 1-night trip
Verified

8/10 Very good

I'm very glad to stay here
AKEMI, 4-night trip
Verified

10/10 Exceptional

Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
Eddy, 1-night trip
Verified

10/10 Exceptional

Very good, close to city
Chee Ho, 2-night trip