I had a very bad experience at the reception, I booked this hotel because it had parking and when I arrived and requested it, they told me that there wasn't and that I should have reserved it, I never saw that on the page where I booked, the problem was that when I requested that They will check if there was parking available, the lady who attended me at the beginning was looking for a way to help me and one more employee from the white tea and glasses reception got into the conversation and in a very rude way addressed me, scolding me and raising his voice, even looking at me in a very strange and challenging way, I felt very bad, I think they should train their staff, THEY CANNOT TREAT A GUEST LIKE THIS