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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Tianfu Square

Choose dates to view prices

In the heart of Chengdu, The Ritz-Carlton, Chengdu offers a luxurious oasis. Take advantage of 5 on-site restaurants serving breakfast to Chinese cuisine and unwind with hydrotherapy or aromatherapy at the spa. With an indoor pool, steam room, and sauna for relaxation; free self parking for convenience; helpful staff praised by guests.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Premium TV channels
The current price is $126
$146 total
includes taxes & fees
Apr 26 - Apr 27

Why we love this property

Spa serenity awaits
A full-service spa, hot tub, and sauna create a wellness haven. Daily treatments from aromatherapy to reflexology soothe both body and mind.
City center tranquility
The rooftop garden at this luxury hotel offers a peaceful escape in the urban core. Views of the city skyline create a scenic retreat.
Food lover's paradise
Five restaurants serve Chinese and Asian cuisine. A cafe and bar provide more options. The buffet breakfast includes vegan and vegetarian choices.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | LED TV

Club Suite, 1 Bedroom

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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9.4 out of 10, Exceptional, 129 reviews
The price is $113
$132 total
includes taxes & fees
Apr 29 - Apr 30
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About the neighborhood

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Donghuamen Archaeological Site - 5 min walk - 0.4 km
  • Tianfu Square - 9 min walk - 0.8 km
  • Wenshu Monastery - 18 min walk - 1.6 km
  • Taikoo Li Shopping Center - 2 min drive - 2.1 km
  • Wide and Narrow Alleys - 2 min drive - 2.1 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 30 min drive
  • Chengdu Railway Station - 5 min drive
  • Hongpailou Railway Station - 8 min drive
  • Chengdu West Railway Station - 10 min drive
  • Luomashi Station - 16 min walk
  • Tianfu Square Station - 19 min walk
  • 2nd Chengdu People's Hospital Station - 20 min walk

Restaurants

  • ‪Social - ‬5 min walk
  • ‪Yan Ting 宴庭 - ‬5 min walk
  • ‪Xi Yue Cheng Tan Dou Hua - ‬7 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Lobby Lounge - ‬14 min walk

About this property

The Ritz-Carlton, Chengdu

When you stay at The Ritz-Carlton, Chengdu, you'll be within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Li Xuan, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 41 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Bed rails
  • Corner guards

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Ting Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 258 to 258 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Chengdu?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:30 PM.

Are pets allowed at The Ritz-Carlton, Chengdu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Chengdu?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Ritz-Carlton, Chengdu and nearby?

Onsite recreation at The Ritz-Carlton, Chengdu includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chengdu also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Chengdu?

Yes, there are 5 onsite restaurants, featuring alfresco dining and Chinese cuisine.

Does The Ritz-Carlton, Chengdu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Ritz-Carlton, Chengdu like?

The Ritz-Carlton, Chengdu is in Chengdu City Centre, a short 10-minute walk from Tianfu Square and 10 minutes' walk from Donghuamen Archaeological Site.

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Reviews

The Ritz-Carlton, Chengdu Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a huge variety of options and delicious food. (18 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Luxury
Cities

Reviews

Verified

10/10 Exceptional

Good hotel but quite far from shopping areas.
Krisada, 3-night trip
Verified

10/10 Exceptional

Worth a try their breakfast. Friendly and attentive staff, hotel in city centre and easy to get to everywhere, will pick the same hotel when I come back to Chengdu next time
Amy Kai Wa, 2-night trip
Verified

10/10 Exceptional

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Jesse, 2-night trip
Verified

10/10 Exceptional

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Ryland, 2-night trip
Verified

10/10 Exceptional

Wonderful staff, clean hotel and great amenities
Evan, 3-night trip
Verified

10/10 Exceptional

Everything was wonderful
Evan, 5-night trip
Verified

6/10 Good

Breakfast was not surprising. Going elsewhere is recommended as it was 150 RMB per head. Going nearby eatery should cost around 30RMB per head. Location is near old town where shopping is nowhere nearby. The shower experience was poor as the temp is not stable, sometimes hot and sometimes cold. Overall experience was only fair but being Ritz Carlton, I would expect more. Not a 4 Star experience
Andrew Yick siu, 4-night trip
Verified

6/10 Good

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Heather M, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, great service!
Rich, 3-night trip
Verified

10/10 Exceptional

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Pow, 2-night trip
Verified

10/10 Exceptional

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Minghui, 1-night trip
Verified

10/10 Exceptional

A great stay at a The Ritz, from getting to the front door through to check-out all your needs are taken care off. The only issue was not having a room ready when we checked in around 3:30, and then having to chase up our luggage once we came back an hour or two later. The room is otherwise immaculate and very, very well maintained. Do be careful with the door to the toilet as my wife closed the door on her finger accidentally. Massive props to the housekeeping staff and service as the little touches, hand written cards, really makes it feel personalised and a home away from home. Great amenities; 24/7 gym, pool, sauna and steam room. We added a breakfast onto one of our mornings and it was okay. A good selection of foods - I would suggest it for the convenience. The location is perfect, a 20 - 30 minutes walk to all of the central areas and a great selection of drinks and food just downstairs. Definitely on the top of the list of hotels to stay at when we come back to Chengdu
Lai Kiu, 4-night trip
Verified

8/10 Very good

Nice hotel.
Qing, 1-night trip
Verified

10/10 Exceptional

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Margarethe, 1-night trip
Verified

10/10 Exceptional

Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Zeyad, 3-night trip
Verified

10/10 Exceptional

Hotel is very clean and great staff
Bryan, 3-night trip
Verified

10/10 Exceptional

perfect stay, thank you to the hotel team!
Joanne Karyn, 3-night trip
Verified

10/10 Exceptional

Really impressed by the quality of service. Thank you for having made our stay beautiful.
Ana, 1-night trip
Verified

10/10 Exceptional

The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Sonia, 2-night trip
Verified

10/10 Exceptional

First class management.
Dawei, 2-night trip
Verified

10/10 Exceptional

Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
HAISHENG, 2-night trip
Verified

10/10 Exceptional

I am extremely satisfied. The location and the service are excellent.
Xuming, 2-night trip
Verified

10/10 Exceptional

Everything was very good.
Rikako, 3-night trip
Verified

10/10 Exceptional

Great stay!
Shirley, 2-night trip
Verified

10/10 Exceptional

Excellent property offering great service and mobility options
richard leslie, 4-night trip