Nestled near Port of Naples, The Fresh offers a convenient retreat with in-room WiFi. Discover the hotel's multilingual staff, tour/ticket assistance, concierge services and luggage storage to make your stay seamless.
Naples (INP-Naples Central Rail Station) - 28 min walk
Università Station - 5 min walk
Toledo Station - 6 min walk
Municipio Station - 8 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
KOI sushi restaurant - 2 min walk
Tandem - 3 min walk
Signora Bettola - 3 min walk
Ecce Homo Bar Napoli - 2 min walk
Aria Restaurant - 4 min walk
About this property
The Fresh
When you stay at The Fresh, you'll be in a great location, within just a 10-minute walk of Spaccanapoli and Via Toledo. Also, Port of Naples and Molo Beverello Port are within a 15-minute walk. Public transportation is just a short walk: Università Station is 5 minutes and Toledo Station is 6 minutes.
At a glance
DONE
Hotel size
6 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
Offsite parking within 1148 ft (EUR 30 per day); reservations required
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
What to do
Boat tours nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
26-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 30 per person (one-way)
Train station pick-up service is offered for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 30 per day (1148 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049B49GGGTYUQ
National rating
This property has received its official star rating from the local rating authority.
Also known as
Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples
Frequently asked questions
Does The Fresh offer free cancellation for a full refund?
Yes, The Fresh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Fresh?
Sorry, pets aren't allowed.
Is airport shuttle service offered by The Fresh?
Yes, an airport shuttle is available. The charge is EUR 30 per person one-way.
What are the check-in and check-out times at The Fresh?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at The Fresh and nearby?
Have fun during the warmer months with activities nearby such as boat tours.
Does The Fresh have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Fresh like?
The Fresh is located on the waterfront in Naples City Centre, a short 5-minute walk from Università Station and 5 minutes' walk from Via Toledo.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Fresh Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
7.2
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jun 29, 2025
Good location. Walking distance to dining, shopping, port, tour meet-up areas, multiple piazzas and historical sights.
Maria Helen
Maria Helen, 9-night trip
Verified
6/10 Good
Sep 6, 2025
If only the stuff be good as the location
Location is good
Self check in
Stuff is rude
Tiny shower water don't drain
Verified traveler
2-night trip
Verified
6/10 Good
Mar 27, 2025
Nice Clean Hotel
We ound the property met our expectations but was a little difficult to find. All in all, we were happy with our stay.
John
John, 1-night trip
Verified
2/10 Poor
May 6, 2023
FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY.
NEVER COME BACK SORRY
Carmen
Carmen, 1-night trip
Verified
2/10 Poor
Sep 3, 2022
TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops.
We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox.
We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular.
Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore.
After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all).
Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles.
Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat.
This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Colin
Colin, 2-night trip
Verified
2/10 Poor
Oct 1, 2025
Não fiquem nesse lugar
Não tive sequer coragem de ficar hospedado nele. Um lugar horrível, não cuidado, sujo, não tinha recepcionista, não tem placa de identificação no local, lugar perigoso. Zero. Coloquei uma estrela em tudo porque não tem opção sem estrela nenhuma. Por fim, fui buscar hospedagem em outro lugar. Uma decepção...
CICERO D
CICERO D, 2-night trip
Verified
4/10 Fair
Apr 26, 2025
Service médiocre, bruyant, pas de réception
Accueil nulissime comportement du patron inadapté. Bruyant, pas du tout isolé du bruit de la rue. Inaccessible avec des bagages : porte d'entrée lourde et minuscule. Accès dangereux en bord de rue sans trottoir.
Attention : pas d'accueil physique. Il faut appeler avec votre portable personnel un numéro italien une fois arrivé dans la rue avec vos bagages en plein dans la circulation. Et là ça ne suffit pas. Alors que vous êtes debout dans le bruit à vous coller au mur pour ne pas vous faire renverser par un scooter, le patron ne vous donne pas le code. Il vous demande de télécharger une application de messagerie instantanée (!) Si vous y arrivez, il ne vous enverra pas le code d'entrée à 3 chiffres, mais un long message vocal en anglais avec un accent tellement mauvais qu'on n'a pas compris le code et qu'il a fallu le rappeler une 2eme fois pour qu'il soit d'accord pour nous donner ce code de vive voix.
En clair si vous n'avez pas de smartphone, ou que vous n'êtes pas un geek à l'aise avec le numérique en plein brouhaha de rue, ou que vous ne parlez pas anglais, vous ne pourrez pas accéder à votre chambre.
Je garde le meilleur pour la fin : il a voulu nous faire payer la taxe de séjour pour notre enfant alors que notre réservation indiquait bien qu'il avait moins de 15 ans (donc gratuit). Il a même menacé d'appeler la police parce qu'on refusait de payer une taxe qu'on ne devait pas... Quel sens de l'accueil !
Verified traveler
4-night trip
Verified
8/10 Very good
Aug 7, 2024
Prima hostel en schone nette kamer, eerder toegang gekregen tot de kamer door te bellen met de eigenaar bij aankomst. Op loopafstand van veel bezienswaardigheden.
Britt
Britt, 4-night trip
Verified
2/10 Poor
Jan 24, 2023
Non e' un hotel 3 stelle ma un b&b senza accesso diretto, bisogna entrare in un palazzo. Non c'è nemmeno l'ascensore perche di uso condominiale e bosogna essere in possesso della chiave che ha solo il gestore che non è mai presente in struttura. È piu caro di altri hotel 3 stelle molto belli e puliti. Altamente sconsigliato.
Arianna
Arianna, 3-night trip
Verified
10/10 Exceptional
Aug 7, 2022
Posizione strategica e vicinissima alla fermata metro. La camera molto spaziosa e pulita, ottima l'accoglienza di Pina al desk. Consentono di lasciare il bagaglio nella sala comune anche dopo il checkout. Consigliatissimo.
Dani
Dani, 2-night trip
Verified
8/10 Very good
Jun 8, 2021
A great b'n'b
Riktigt bra b'n'b i ett grymt läge i Neapel.
Gångavstånd till det mesta, många bra restauranger i området.
Rent och snyggt och bra service.
Robert
Robert, 5-night trip
Verified
8/10 Very good
Oct 15, 2019
good location and good service
James
James, 2-night trip
Verified
4/10 Fair
Oct 15, 2019
Ok place to dump you bags and get clean.
Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 5, 2019
Nice hotel
Nice hotel for the price. Really well located closed to the city center.
Gonzague
Gonzague, 1-night trip
Verified
4/10 Fair
Jun 23, 2019
Det utlovas för mycket i beskrivningen. Transfer till/från flygplats inte möjlig, incheckningstiden stämmer inte, personal dålig på engelska, ingen fungerande hiss, urdålig frukost (fungerar kanske för italienare), en dag var tydligen duschhanddukarna slut och då fick vi handdukar istället, fungerar inte så bra.
Ann-Charlotte
Ann-Charlotte, 7-night trip
Verified
6/10 Good
May 27, 2019
Bof
Ce n’est certainement pas un 3 étoiles. Tout est super cheap même si la réceptionniste est super sympa ça reste un hôtel improvisé dans une ville bâtisse au charme local certes mais c’est un bed & breakfast. A ce prix là un air b n b serait mieux
Christophe
Christophe, 4-night trip
Verified
10/10 Exceptional
Jan 9, 2019
À conseiller
Quelques chambres au 2e étage d’un bâtiment ancien dans une rue calme à 2 pas de la vieille vile. Très bon accueil. Personnel charmant. Chambre spacieuse avec petit balcon relativement calme grâce au double vitrage. Petit déjeuner simple mais bon. Très bon rapport qualité prix dans l’ensemble.
ERIK
ERIK, 4-night trip
Verified
8/10 Very good
Dec 10, 2018
El alojamiento muy céntrico y la chica que lo atiende muy amable. Las instalaciones correctas
Belinda
Belinda, 4-night trip
Verified
6/10 Good
Sep 22, 2018
Bien, el wifi es poco malo
Natalia
Natalia, 5-night trip
Verified
2/10 Poor
Sep 9, 2018
Don’t stay here is my best recommendation. Find a different Hotel
Terry
Terry, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2018
Moderne, à l'intérieur.
Dans une ruelle peu engageante se niche un bâtiment a l'intérieur duquel a été aménagé un ensemble de 6 chambres très accueillantes . Une personne tres sympathique vous accueille et prépare le petit déjeuner.
Le tout pour un prix raisonnable.
Christian
Christian, 2-night trip
Verified
6/10 Good
Jun 6, 2018
Gute Ausgangslage zum Hafen und zur Altstadt
Wir waren 3 Nächte im „The Fresh“. Es war etwas schwer zu finden, da der Zugang in einer Seitenstraße liegt und die Beschilderung klein und unauffällig ist. Durch das Tor dann geht es in die erste Etage wo sich das B&B befindet. Es ist modern und gradlinig funktionell möbliert. Von allen Zimmern aus ist sehr guter Internetempfang. Das Team ist sehr freundlich, ausgeschlossen und stets motiviert, einen angenehmen Aufenthalt zu schaffen.
Altstadt und Hafen sind in wenigen Minuten Fußläufig zu erreichen. Auch ein Supermarkt liegt wenige Meter entfernt. Leider Liegen zwei Zimmer direkt zur großen viel befahrenen Straße raus und auf der gegenüberliegenden Seite nächtigen 3-5 Obdachlose mit ihren Hunden.
Das Frühstück ist typisch italienisch auf Nachfrage werden auch Schinken und Kass serviert.
Insgesamt eine gute Unterkunft für einen Kurztripp.
Stefan
Stefan, 3-night trip
Verified
8/10 Very good
Feb 2, 2018
bardzo dobre położenie , wszędzie blisko, czysto, śniadania skromne ale wystarczające, trudno znależdż wejście do hotelu, obok market z podstawowymi produktami.
Tomasz
Tomasz, 4-night trip
Verified
8/10 Very good
Nov 21, 2017
Grazioso Hotel in centro
Ho trascorso una notte e devo dire che è stato molto confortevole. Hotel situato in centro.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 30, 2017
Tutto molto bello
Tutto molto bello ma la stanza era da due e noi eravamo in tre