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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

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Riverfront views meet alpine charm at Hotel National. Unwind on the garden terrace, take a dip in the indoor pool, or rejuvenate with aromatherapy at the onsite spa. Previous guests rave about their stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
The current price is $365
$389 total
includes taxes & fees
Jun 16 - Jun 17

Why we love this property

Work and play balance
Located in the city center, this hotel blends business amenities with relaxation options. Meeting rooms complement the spa's massages and sauna.
Relaxation haven
Spa treatments with aromatherapy and hot stone massages soothe the body in mountain serenity. A garden, sauna, and hot tub enhance this riverside retreat.
Plush sleep paradise
Wrapped in bathrobes, guests enjoy hypo-allergenic bedding selected from a pillow menu. Blackout drapes ensure deep sleep in rooms with minibars and balconies.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room with Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room with Matterhorn View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Maisonette Suite with Matterhorn View

Maisonette Suite with Matterhorn View | Living area | 42-inch flat-screen TV with digital channels, TV

Maisonette Suite with Matterhorn View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room with Matterhorn View

Deluxe Double Room with Matterhorn View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room with Matterhorn View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Mini Family Room

Mini Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Mini Family Room

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room With Matterhorn View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room With Matterhorn View

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Maisonette Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Maisonette Suite

  • Sleeps 2
  • Free WiFi

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The price is $343
$366 total
includes taxes & fees
Jun 3 - Jun 4
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About the neighborhood

Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.1 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Tour Monte Rosa - 5 min walk - 0.4 km
  • Zermatt - Furi - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 7 min walk
  • Free train station pick-up

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bazaar - ‬4 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Parkhotel Beau Site - ‬6 min walk
  • ‪Backstage Hotel - ‬7 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:30 PM
    • Express check-in available
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Ski passes
  • Pilates classes
  • Yoga classes
  • Mini golf
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (398 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Waste recycling policy
  • Water dispenser
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • Christmas Day (December 25) Gala Dinner per adult: CHF 100
  • Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 185
  • New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)

Optional extras

  • Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Hotel National Zermatt

National Zermatt

National Hotel Zermatt

Hotel National

Frequently asked questions

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offer free cancellation for a full refund?

Yes, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Sorry, there's no onsite parking at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA.

What are the check-in and check-out times at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Check-in start time: 3 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability). Express check-in is available.

What is there to do at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, there's an onsite restaurant.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA like?

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is located by the river, a short 6-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from St. Mauritius Church.

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Reviews

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a large selection and fresh orange juice. (6 reviews)
  • The pool area is very nice with pleasantly warm water temperature. (3 reviews)
  • The spa facilities were a perfect way to relax and unwind with top-notch amenities and exceptional service. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Outstanding amenities and staff.
Timothy, 2-night trip
Verified

10/10 Exceptional

Excellent value for money. Great views and great location
Vinod, 2-night trip
Verified

10/10 Exceptional

The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Joshua, 3-night trip
Verified

10/10 Exceptional

The best hotel in Zermatt! Great location, nice staff, clean & new rooms. So much surprising!
Dora, 3-night trip
Verified

10/10 Exceptional

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Bavand, 2-night trip
Verified

10/10 Exceptional

Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Mok, 2-night trip
Verified

10/10 Exceptional

We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Sarah, 7-night trip
Verified

10/10 Exceptional

Great Hotel
Dennis, 1-night trip
Verified

10/10 Exceptional

everything is excellent in National Hotel, I love it
Verified

10/10 Exceptional

Staff members are really nice
Jiangming, 2-night trip
Verified

10/10 Exceptional

Best location and warm service

Very good service! And excellent location - we stay in a room with magnificent view to Matterhorn from our balcony. (And nice photo with beautiful Gornaget train passing by too) Out of the entrance is Sunnegga station (so convenient)
CHINCHIA, 2-night trip
Verified

10/10 Exceptional

Kayak pistlerine ulaşım çok kolaydı,
Ali, 7-night trip
Verified

8/10 Very good

Bom hotel, quartos reformados, atendimento cordial, limpeza do quarto boa. Um bom hotel só não gostamos muito do café da manhã e do jantar. Restante ok
Priscila, 5-night trip
Verified

10/10 Exceptional

Sabe quando voce chega em um hotel e é muito bem atendido desde o inicio, então aqui no National o Albano um portugues e o miguel nos atenderam espetacularmente bem, nos deram varias dicas sobre a cidade e ainda ganhamos um upgrade do quarto, o hotel fica bem ma frente do terminal sonnegga que parte para as pistas de ski, apesar de ser perto do terminal central eles tem um shuttle que busca e leva os hospedes, então ligue quando tiver chegando, cafe da manha otimo, quartos com vista para o Matterhorn, wifi bom, ski room excelente e ainda tem piscina termica e spa, sensacional merecem 10 estrelas
Aron, 3-night trip
Verified

10/10 Exceptional

Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
Rudolf, 7-night trip
Verified

10/10 Exceptional

Excelente

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
LUCAS, 1-night trip
Verified

10/10 Exceptional

Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
Peter, 1-night trip
Verified

10/10 Exceptional

Schönes Hotel direkt gegenüber der Bergbahn

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
Niklas, 3-night trip
Verified

2/10 Poor

Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.
Wolfgang, 3-night trip
Verified

6/10 Good

Some Good Some Bad

Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Joseph, 4-night trip
Verified

6/10 Good

Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Shan, 1-night trip
Verified

10/10 Exceptional

Tolles Hotel, wir kommen gerne wieder!

Sehr gutes Frühstück und ausgezeichneter Service! Schöner Wellness Bereich…
Niklas, 2-night trip
Verified

10/10 Exceptional

Es war gemütlich. Der Empfang war herzlich. Wir wurden am Bahnhof abgeholt. Das Frühstücksbuffet war super. Der Wellnessbereich sehr sauber.
Claudia, 1-night trip
Verified

8/10 Very good

The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water.
2-night trip
Verified

8/10 Very good

Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying!
Thomas, 2-night trip