In the heart of the business district, Novotel Sofia offers an upscale retreat. Unwind in the sauna or steam room, indulge in a rejuvenating massage, and enjoy international cuisine at Novo2 restaurant. With free WiFi and self-parking perks including bike rentals and a roundtrip airport shuttle this hotel is perfect for families.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Pet friendly
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Sauna
Steam room
Room service
24-hour business center
Conference center
Business center
Meeting rooms
Airport shuttle
For families (6)
Free cribs/infant beds
Playground on site
Connecting/adjoining rooms available
Television
Garden
Terrace
The current price is $103
$103
$115 total
includes taxes & fees
Jun 27 - Jun 28
Why we love this property
Flavor for every palate
The hotel restaurant serves global cuisine with a bar. Guests enjoy buffet breakfasts featuring organic, local, and vegetarian choices.
Dreamy sleep experience
Drift into blissful comfort on memory foam mattresses paired with hypo-allergenic bedding. Blackout drapes ensure total darkness, and a free minibar awaits.
When visiting Sofia, Novotel Sofia is a great choice to consider. Guests can indulge in massages, and Novo2 serves international cuisine. Other highlights include a bar/lounge, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
178 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle from 6:30 AM to midnight*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Playground
Children's menu
Children's games
Toys
Art supplies
Children's books
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (2454 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2012
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Shopping mall on site
Arcade/game room
Sauna
Steam room
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Novo2 - This restaurant specializes in international cuisine. A children's menu is available.
Novo2 Bar - This lobby lounge specializes in international cuisine and serves light fare only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.28 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Airport shuttle service is offered for an extra charge of EUR 6 per person (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Hotel Sofia
Novotel Sofia
Sofia Novotel
Novotel Sofia Hotel
Novotel Sofia Hotel
Novotel Sofia Sofia
Novotel Sofia Hotel Sofia
Frequently asked questions
Does Novotel Sofia offer free cancellation for a full refund?
Yes, Novotel Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Sofia?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Sofia?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Sofia?
Yes, an airport shuttle is available from 6:30 AM to midnight at scheduled times. The charge is EUR 6 per person one-way.
What are the check-in and check-out times at Novotel Sofia?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Novotel Sofia and nearby?
Novotel Sofia has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Novotel Sofia?
Yes, Novo2 offers international cuisine.
What's the area around Novotel Sofia like?
Novotel Sofia is a short 1-minute walk from European Trade Centre and 3 minutes' walk from The Mall.
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Reviews
Novotel Sofia Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was prepared well and offered a variety of savory and sweet options. (5 reviews)
Parking was easy and conveniently located, including an underground option. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Shopping malls
Breakfast
Airport
Location
View
Restaurant
Parking
Food
Reviews
Verified
10/10 Exceptional
May 28, 2026
Awesome breakfast and Damien knows how to take of his guests!!
Annely
Annely, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Loved the room, was spacious, modern and super clean. The breakfast was awesome and on top of that, a huge mall was side by side to the hotel. I had a great experience.
Laura
Laura, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Spotless room, professional and friendly staff, great facilities.
Salvatore
Salvatore, 3-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Very friendly staff, good welcome, very specious rooms.
Elza
Elza, 1-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Excellent hotel near the airport, excellent service
elhanan
elhanan, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Fantastic hotel and the breakfast buffet was great. Great location, very clean, and very helpful staff.
Andres
Andres, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Friendly and welcoming hotel, professional and courteous staff.
elhanan
elhanan, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Spotless and staff are accommodating
Joena
Joena, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2024
Great place to stay in Sofia with nice people.
Krum
Krum, 1-night trip
Verified
8/10 Very good
Nov 27, 2025
The room was ok, great view over the city, but without any complimentary small botlle of water ... Very good breakfast, many choices, very tasty as usually in Bulgaria
Narcis
Narcis, 1-night trip
Verified
10/10 Exceptional
May 30, 2024
It was super conveniently located to Sofia Mall and the relatives we were visiting
Beloslava
Beloslava, 3-night trip
Verified
8/10 Very good
Jul 8, 2024
Liked This Hotel!
Great hotel! Clean and quiet with great sunrise and sunset views! Restaurant has good food! Quick room service too!
Lillowtie Nanda
Lillowtie Nanda, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Good clean rooms. Close to transport. Has airport shuttle if required.
Front reception staff especially Rosen are more than helpful. He is a credit to the company.
Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Good Place To Go
Staff extremely helpful from start to finish.
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2023
The breakfast was delicious. The lounge area is comfortable and staff is so friendly. The rooms were comfortable and I loved the water fillers at the elevator.
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Easy access to “The Mall” and the adjoining office buildings (purpose of this visit). Staff were very attentive and accommodating.
Michael
Michael, 6-night trip
Verified
10/10 Exceptional
Jul 23, 2024
Friendly and helpful staff.
Near to shopping and public transport - bus stops.
Graham
Graham, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Good location. Friendly and helpful staff. Modern rooms.
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Great property. The staff was amazing and always available to assist. I would definitely stay there again. The only con I have is that it is a little distant from the city center. But fun to walk if you like walking to get your steps in.
Gerardo
Gerardo, 1-night trip
Verified
8/10 Very good
Jun 15, 2024
Mediocre hotel
Standard Novotel hotel - nothing bad or good.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Great stay at the Novotel, room was quiet, comfortable and clean. Shuttle driver was great! Highly recommend it.
PHILIPPE
PHILIPPE, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Very clean, excellentvstaff
Charles
Charles, 2-night trip
Verified
8/10 Very good
Feb 12, 2024
one night stay
Helpful staff - changed the room for me when I asked. Very good room, I was able to do soem work. Convenient location and easy parking
Pavle
Pavle, 1-night trip
Verified
8/10 Very good
Jul 27, 2025
Great hotel, but a bit of a turn off when you show up 10 min before the end of breakfast and you are met with “you have 5 min to eat” from the not so happy to see you waitress. Shame that he service is such, as the hotel offers great convenient location for folks traveling in and out of Sofia internationally (airport is only 6 min by car).
Sami
Sami, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2024
Parked out big van out front, and they reserved us a spot after asking. Nice friendly staff.
Located next to a huge Mall, and not far from bus stops to town.
Rooms are.adequate, not huge.
Breakfast ok, just a bit samey if staying for a few days.