The room and overall facility were exceptionally clean and well maintained, and the staff provided excellent customer service. However, I was disappointed that, despite the property being advertised as non-smoking, my room had a noticeable smoke odor. The fact that the windows had been left open made it seem as though the issue was already known.
What made this more frustrating was that the property appeared to have very few guests—I only noticed two other vehicles in the parking lot—so I wondered why a different room wasn't assigned.
In hindsight, I understand why the staff asked if I wanted to inspect the room before accepting the key. Unfortunately, I dropped off my bags and left immediately, returning later that evening completely exhausted. By then, I was too tired to request a room change.