Located in the heart of Mayrhofen, Hotel Neue Post offers a family-friendly haven with breakfast, a rooftop terrace, and an arcade for kids. Enjoy skiing and snowboarding on nearby slopes or unwind with a hot stone massage at Neue Post Spa. Free WiFi is available throughout your stay.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Pet friendly
Free parking
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Lazy river
Rooftop terrace
Free ski shuttle
Ski storage
Ski passes
Health club
Sauna
Steam room
For families (6)
Premium TV channels
Daily housekeeping
Elevator
Premium bedding
Bathrobes
Arcade/game room
The current price is $389
$389
$435 total
includes taxes & fees
May 22 - May 23
Why we love this property
Culinary adventures
International cuisine and al fresco dining delight at 2 restaurants. A bar adds flair to evening plans, and free buffet breakfast fuels morning explorations.
Spa escape in the mountains
This hotel's full-service spa offers hot stone, sports, and Swedish massages daily. A sauna, steam room, and health club complete the mountain wellness retreat.
Snowy escape paradise
Free ski shuttle transports guests to nearby slopes for skiing and snowboarding. This hotel offers ski storage, passes, and lessons for winter enthusiasts.
Congress Zillertal - Europahaus Mayrhofen - 1 min walk - 0.1 km
Erlebnisbad Mayrhofen - 8 min walk - 0.7 km
Penkenbahn Gondola - 11 min walk - 1.0 km
Getting around
Kranebitten Airport (INN) - 57 min drive
W.A. Mozart Airport (SZG) - 119 min drive
Mayrhofen Station - 3 min walk
Bichl im Zillertal Station - 3 min drive
Ramsau - Hippach Station - 6 min drive
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
Ice Bar | Sporthotel Strass - 9 min walk
Café Kostner - 3 min walk
Gasthof Waldcafe - 8 min walk
Happy End - 6 min walk
Neue Post - 1 min walk
About this property
Hotel Neue Post
Placing you just steps from Congress Zillertal - Europahaus Mayrhofen, Hotel Neue Post features a free ski shuttle. Guests can be pampered with hot stone massages at the spa, and Restaurant Postwirt, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a rooftop terrace. Ski passes and storage are also available.
At a glance
DONE
Hotel size
90 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, up to 44 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle*
DONE
Offsite
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service
Traveling with children
Lazy river
Children's menu
Children's games
Toys
Bed rails
What to do
Evening entertainment
Pool table
Air hockey
Foosball
Table tennis
Access to nearby outdoor pool
Access to nearby indoor pool
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Ice skating nearby
Fishing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Ski storage
Facilities
2 buildings/towers
Rooftop terrace
Library
Fireplace in lobby
Television in common areas
Health club
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Lazy river
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Stairway handrail height (inches): 28
Closed captioned TV
Lever door handles
Ski
Free ski shuttle
Ski passes
May offer priority ski access
Ski storage
Ski lifts nearby
Ski runs nearby
Cross-country skiing nearby
Ski lessons nearby
Snow tubing nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating
Bathrobes and slippers
Children's robes
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Dining
Restaurant Postwirt - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Hotelbar - This bar specializes in local and international cuisine and serves dinner and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.20 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen
Frequently asked questions
Does Hotel Neue Post offer free cancellation for a full refund?
Yes, Hotel Neue Post does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Neue Post?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Hotel Neue Post?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Neue Post?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Neue Post?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Neue Post?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Neue Post and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes basketball and spelunking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Neue Post also has a lazy river, a sauna, and a steam room, as well as an arcade and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Neue Post?
Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine.
What's the area around Hotel Neue Post like?
Hotel Neue Post is a short 3-minute walk from Mayrhofen Station and 8 minutes' walk from Erlebnisbad Mayrhofen.
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Reviews
Hotel Neue Post Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.2
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Feb 17, 2024
Good facilities and food
Nicholas
Nicholas, 7-night trip
Verified
10/10 Exceptional
Dec 21, 2023
A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.
Teena
Teena, 3-night trip
Verified
10/10 Exceptional
Jul 30, 2024
Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list.
It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful.
It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas.
Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects.
The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff.
The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height.
I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area.
Thanks go to all involved in this marvellous business.
matthew
matthew, 4-night trip
Verified
10/10 Exceptional
Mar 11, 2020
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Feb 2, 2017
super relaxed !
close the centre of the village. If needed you can stay in all day. Good food, enjoy the spa and go refresh yourself at the bar. Coming back here !
Verified traveler
Verified
8/10 Very good
Jan 15, 2017
The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.
Malcolm
Verified
10/10 Exceptional
Mar 19, 2017
Fantastic hotel!!
We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character.
Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful.
Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you!
Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines.
To summarise this place is not to be missed!
Johnny
Verified
10/10 Exceptional
Jan 30, 2026
Super freundliches Personal, sehr saubere und schöne Zimmer, grandioses Essen und ein Highlight ist der Pool auf dem Dach mit einem herrlichen Blick auf die Berge!
Annalena
Annalena, 7-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Godt
Jens
Jens, 2-night trip
Verified
10/10 Exceptional
Mar 1, 2024
Mooie kamer, fantastisch zwembad met wirlpool op het dak, goede welness beneden, vriendelijk en behulpzaam personeel. Ontbijt en diner met veel keuze en alles heel lekker. Gezellig hotel met mooie bars in hout.
Carina
Carina, 4-night trip
Verified
10/10 Exceptional
Jul 27, 2023
Top Hotel sehr sauber , sehr freundliche Mitarbeiter, sehr hilfsbereit.
Würde immer wieder gerne hin fahren
Hübner
Hübner, 3-night trip
Verified
8/10 Very good
Aug 3, 2022
Alles sehr gut, ich werde mich nicht mit den vielen Vorzügen dieses schönen Hotels aufhalten. Nur zwei Hinweise: Check-out um 10:00 Uhr ist sehr sehr früh, zu früh. Ein Hotel dieses Niveaus sollte in der Lage sein, mindestens 12:00 Uhr anzubieten. Und eine Flasche Wasser für 6,20 € zu verlangen, wenn die tatsächlichen Kosten für Sie etwa 75 Cent betragen, ist etwas übertrieben.
Dr. Danilo
Dr. Danilo, 2-night trip
Verified
10/10 Exceptional
Jul 23, 2022
Kommer gerne igen
Et super lækkert hotel, med venligt og imødekommende personale. God beliggenhed.
Et forslag kunne være en lille kaffemaskine på værelset, men ellers intet at udsætte 👍💪
Helle
Helle, 5-night trip
Verified
10/10 Exceptional
Mar 4, 2022
Die Hauptspeisseportionen hervorragend aber zu klein
ALEXANDRU LIVIU
ALEXANDRU LIVIU, 7-night trip
Verified
10/10 Exceptional
Feb 27, 2022
Bra hotell
Ett bra hotell med bra mat.
Takpoolen ett stort plus.
Magnus
Magnus, 7-night trip
Verified
10/10 Exceptional
Dec 23, 2021
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Elvira
Elvira, 5-night trip
Verified
6/10 Good
Aug 10, 2021
Under renovation
The Hotel was Under renovation and Quite a lot of noise, but still very good service.
The cleaning lady was fantastic in Room 92
Pauli
Pauli, 11-night trip
Verified
8/10 Very good
Sep 19, 2020
super Hotel
Schönes Hotel mit Gratisparkplatz und tollem Indoorpool, Sauna, Wellness, Ruheraum etc. Frühstücks- u. Abendbuffet (bzw. Abends Menüwahl) hervorragend. Wir hatten eine Suite, war groß uns tirolerisch eingerichtet. Bad, WC getrennt. Lift vorhanden. Personal sehr nett.
Robert
Robert, 3-night trip
Verified
8/10 Very good
Jul 31, 2020
Wir hatten das Zimmer Berglust, was sehr zu empfehlen ist. Ein großes, renoviertes Zimmer. Das Essen war sehr gut und die Angestellten sehr freundlich
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 17, 2020
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 10, 2020
Best hotel in town?
Great location, close to ski lift and ski bus. Excellent service of friendly staff. Nice restaurant with good food, both traditional austrian and international. Lovely breakfast buffet. The spa is among the best.
Die Unterkunft ist sehr groß und man hat überall viel Platz.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Dec 24, 2019
Nice hotel comfort for sport families holiday
With good restaurant and bar
Verified traveler
7-night trip
Verified
6/10 Good
Dec 17, 2019
„ Kleine“ Doppelzimmer schlecht, alt u. verwohnt.
Kleine Doppelzimmer sehr alt und verwohnt. Bad alt und sehr klein.
Heizung ohne Thermostat und Zimmer kalt. Bett durchgelegen.
Essen und Frühstück ist sehr, sehr gut und Wellnessbereich ist sehr
schön.