In the heart of Chester, Brookside invites you to unwind in style. Start your day with a delicious breakfast at Brook View Restaurant, then stroll through the garden or get some work done in one of the meeting rooms. With a library and helpful staff on hand, this charming hotel is perfect for relaxation.
The Bull and Stirrup Hotel (Wetherspoon) - 13 min walk
George & Dragon - 9 min walk
The Deva Tap - 16 min walk
About this property
Brookside
When you stay at Brookside, you'll be just a 5-minute drive from Chester City Walls and Chester Racecourse. Guests looking for a bite to eat can check out Brook View Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
28 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Traveling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Computer station
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Victorian architecture
Accessibility
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
Television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 11.50 per person
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester
Frequently asked questions
Does Brookside offer free cancellation for a full refund?
Yes, Brookside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Brookside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Brookside?
Yes, there's free self parking.
What are the check-in and check-out times at Brookside?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Brookside and nearby?
Have fun during the warmer months with activities nearby such as hiking. Brookside also has a garden.
Are there restaurants at or near Brookside?
Yes, there's an onsite restaurant, Brook View Restaurant.
What's the area around Brookside like?
Brookside is a short 13-minute walk from Chester City Walls and 7 minutes' walk from University of Chester.
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Reviews
Brookside Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
9.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was freshly made to order, piping hot, and offered a variety of options including gluten-free choices. (22 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Bed
Food
Shower
Location
Walking
Parking
Lobby
Reviews
Verified
10/10 Exceptional
Apr 6, 2026
The akomodation fantastic with the fantastic host
Welldone
Good job
Very well recommended
All the staf is very friendly
nicko
nicko, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
large homely room, lovely staff and a great price
morgan
morgan, 1-night trip
Verified
8/10 Very good
Nov 27, 2025
quiet place, ideally located. bit pricey but as to be expected for Chester, recommended
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2025
the staff were great ,will be staying again
lee
lee, 2-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Lovely comfy bed and easy walking distance into the town
Karen
Karen, 1-night trip
Verified
8/10 Very good
Nov 29, 2025
The room was great, the staff very attentive, but ruined when leaving at checkout to find the hotel house innigrants from Sweden.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2023
Great location, friendly welcome and clean, comfortable room.
Barry
Barry, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2024
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
The staff are very friendly and helpful and it is very convenient to the university
Denise
Denise, 7-night trip
Verified
10/10 Exceptional
Jun 28, 2025
friendly staff
Bruce
Bruce, 1-night trip
Verified
8/10 Very good
Mar 30, 2025
Good location
Great location to walk in to city centre
Janet
Janet, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2023
Staff were very friendly and it was lovely and quiet had an ideal stay
BENJAMIN
BENJAMIN, 3-night trip
Verified
10/10 Exceptional
Mar 23, 2025
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
2 night stay.
Staff and management very good and wait staff polite and had a lovely manner. Breskfast good.
Shower head in room needs some attention as appears to have build up of dirt or something on it.
mary
mary, 2-night trip
Verified
10/10 Exceptional
May 26, 2025
Quaint
Quaint place to stay. Close to centre of Chester. Great breakfast.
Bert E
Bert E, 2-night trip
Verified
8/10 Very good
Mar 31, 2025
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Edward
Edward, 1-night trip
Verified
8/10 Very good
May 31, 2025
Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool
I would stay there again
CR
CR, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2023
Good breakfast, friendly staff.Good dining, well cooked.
david
david, 4-night trip
Verified
10/10 Exceptional
Sep 7, 2023
Friendly establishment good food cold drinks in nice outdoor courtyard wonderfull indoor reading area.
Greg
Greg, 1-night trip
Verified
8/10 Very good
Jun 16, 2024
Single traveller perfect for my requirements.
Doesn’t have any great pretensions but why should it.
Very friendly and helpful staff.
Will return.
Samuel
Samuel, 1-night trip
Verified
8/10 Very good
Feb 9, 2025
Weekend stay
We had good stay , great location to town
Clean tidy friendly staff
Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2023
The staff were amazing
Christine
Christine, 1-night trip
Verified
8/10 Very good
Sep 1, 2024
needs updating but the staff are excellent and the breakfast
was really good
RICHARD
RICHARD, 2-night trip
Verified
8/10 Very good
Feb 27, 2025
Excellent - comfortable, wsrm, and clean.
John
John, 1-night trip
Verified
8/10 Very good
Dec 22, 2024
Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.