Verified
10/10 Exceptional
Apr 18, 2026
Bonnie
Bonnie, 1-night trip
Shangri-La Toronto
5.0 star property
Luxury hotel with 2 restaurants, near CF Toronto Eaton Centre
Choose dates to view prices
Photo gallery for Shangri-La Toronto
Escape to Shangri-La Toronto, a serene oasis near the CN Tower and Metro Toronto Convention Centre. Treat yourself to a rejuvenating spa experience at Miraj Hammam Spa, take in al fresco dining with city views or enjoy yoga classes at the 24-hour gym.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Airport transfer
- Pet friendly
- Parking available
- Free WiFi
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Near the beach
- 2 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool
- Breakfast available
- 24-hour fitness center
- Sauna
- Steam room
- Valet parking
- Hot tub
- 24-hour room service
For families (6)
For families (6)
- Children stay free
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Separate bathtub and shower
- Television
- Garden
The current price is $428
$428
$524 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work and wellness blend
Strategically located in the city center, this hotel offers a 24-hour business center and meeting rooms. Spa services and yoga classes await after work.
Dining choices aplenty
Culinary adventures unfold at 2 restaurants, 2 bars, and a cafe. Al fresco dining sets the perfect mood, while full breakfast energizes each day.
Room options
Check availability for these dates
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
9.69.6 out of 10
Exceptional
11 reviews
(11 reviews)
- City view
- 42 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
9.69.6 out of 10
Exceptional
31 reviews
(31 reviews)
- City view
- 48 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Premier Room, 1 King Bed
Premier Room, 1 King Bed
10.010.0 out of 10
Exceptional
14 reviews
(14 reviews)
- City view
- 51 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Suite, 1 Bedroom (View)
Suite, 1 Bedroom (View)
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
- City view
- 59 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Deluxe Suite, 1 Bedroom
Deluxe Suite, 1 Bedroom
9.09.0 out of 10
Wonderful
14 reviews
(14 reviews)
- City view
- 76 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Executive Room, 2 Queen Beds
Executive Room, 2 Queen Beds
9.29.2 out of 10
Wonderful
22 reviews
(22 reviews)
- City view
- 48 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Premier Room, 2 Queen Beds
Premier Room, 2 Queen Beds
9.69.6 out of 10
Exceptional
14 reviews
(14 reviews)
- City view
- 51 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Suite (Owner)
Suite (Owner)
- City view
- 102 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Premium Suite
Premium Suite
- City view
- 87 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
- Free WiFi
View all photos for Suite (Shangri-La)
Suite (Shangri-La)
- City view
- 204 sq m
- 1 bedroom
- Sleeps 4
- 2 King Beds
- Free WiFi
View all photos for Executive Room, 1 King Bed, Terrace
Executive Room, 1 King Bed, Terrace
- City view
- 48 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Premier Room, 1 King Bed (View)
Premier Room, 1 King Bed (View)
- City view
- 51 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Suite (Garden)
Suite (Garden)
- Garden view
- 59 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
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About the neighborhood
188 University Avenue, Toronto, ON, M5H 0A3
What's nearby
- The Path - 1 min walk - 0.0 km
- Four Seasons Centre - 2 min walk - 0.2 km
- Queen Street West - 2 min walk - 0.2 km
- CF Toronto Eaton Centre - 6 min walk - 0.6 km
- Rogers Centre - 11 min walk - 1.0 km
Getting around
- Billy Bishop Toronto City Airport (YTZ) - 12 min drive
- Toronto Pearson Intl. Airport (YYZ) - 35 min drive
- Exhibition Station - 6 min drive
- Union Station - 8 min walk
- Bloor Station - 10 min drive
- St Andrew Station - 2 min walk
- Queen St West at University Ave Stop - 2 min walk
- Osgoode Station - 3 min walk
- Airport shuttle (surcharge)
Restaurants
- Elephant & Castle - 3 min walk
- Frenchy Bar et Brasserie - 2 min walk
- Pizzeria Libretto - 2 min walk
- Tim Hortons - 2 min walk
- Sam James Coffee Bar (SJCB) - 3 min walk
About this property
Shangri-La Toronto
- Shangri-La Toronto is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: St Andrew Station is 2 minutes and Queen St West at University Ave Stop is 2 minutes.
At a glance
Hotel size
- 202 rooms
- Arranged over 66 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: anytime
- Contactless check-in available
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 19
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Guests driving to the property should contact this property in advance (e.g., directions)
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
Pets
- Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite valet parking (CAD 68 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 restaurants
- 2 bars/lounges
- Coffee shop
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Babysitting (surcharge)
What to do
- Fitness classes
- Pilates classes
- Yoga classes
- Beach nearby
- Hiking/biking trails nearby
Working away
- 24-hour business center
- Meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free pool cabanas
Facilities
- Built in 2012
- ATM/banking
- Garden
- Terrace
- Fireplace in lobby
- 24-hour fitness center
- An indoor pool
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
- Reception hall
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Be entertained
- iPad
- 48-inch LCD TV
- Satellite TV channels
- Pay movies
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Alarm clock
- Premium bedding
What to enjoy
- Heated floor (bathroom)
Freshen up
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Free local calls
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lobby Lounge - This lobby lounge serves breakfast only. Open daily.
Giovane Caffe - Onsite coffee shop. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately CAD 56 for adults and CAD 56 for children
- Airport shuttle service is offered for an extra charge of CAD 238 per vehicle (one-way, maximum occupancy 4)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from April 27 to June 5:
- Sauna
- Hot tub
- Swimming pool
Children & extra beds
- Babysitting is available for an extra charge
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)
Parking
- Valet parking costs CAD 68 per night with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto
Frequently asked questions
Does Shangri-La Toronto offer free cancellation for a full refund?
Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Toronto?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Toronto?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Shangri-La Toronto?
Yes. Valet parking costs CAD 68 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Shangri-La Toronto?
Yes, an airport shuttle is available. The charge is CAD 238 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Toronto?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La Toronto?
No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (23-min drive) are both nearby.
What is there to do at Shangri-La Toronto and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Toronto also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Shangri-La Toronto?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
Does Shangri-La Toronto have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Toronto like?
Shangri-La Toronto is in Downtown Toronto, a short 2-minute walk from St Andrew Station and 10 minutes' walk from CF Toronto Eaton Centre.
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Reviews
Shangri-La Toronto Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.8
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
- The spa facilities, including massages, pool, and hot tub, were highly praised for their relaxing and wonderful experience. (32 reviews)
- The gym is huge, very well-equipped, and fantastic. (25 reviews)
- The pool area was beautiful, relaxing, and enjoyable for both kids and adults. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Lobby
View
Restaurant
Spa
Bed
Room service
Food
Reviews
Verified
10/10 Exceptional
Mar 29, 2026
The stay was exceptional and exactly what two tired parents needed to rejuvenate. The staff are so lovely and kind. Live music is a vibe.
Gabriela
Gabriela, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Amazing stay. Great staff with accommodating check in/ check out availability.
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Great overall experience. We had a minor issue with construction noise during one day, but the hotel came up with a good solution for our son’s nap time and with adequate compensation for the inconvenience. Pool was clean and very enjoyable as well.
philip
philip, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The room was gorgeous and the staff were all so lovely and nice. The lounge was gorgeous and the live music was fantastic. The hotel was within walking distance to several theaters and other attractions, would definitely recommend.
Chantal
Chantal, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Loved the hotel. It was clean and beautiful with very friendly and helpful staff
Catherine
Catherine, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Great location. Excellent service from all staff. Great room. Very good breakfasts.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Good staycation with water therapy(pool, steam room and sauna), comfortable bed, impeccable service, living up to the Shangrila standard
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Great location, amazing room and wonderful staff.
Pax
Pax, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Beautiful room and very friendly staff!!
Emma
Emma, 3-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Great hotel, outstanding services.
Bikash
Bikash, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2026
I thought this was really Lux for the price, the service in the lounge was a little spotty but really nice servers. It was so quiet I had the best sleep and the room amenities were 5 star. I would stay again and soon.
Barbara
Barbara, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Very comfortable, beautiful bathroom. A lot of space and loved the turn down in the evening
Troy
Troy, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
very attentive staff and great amenities.
Room was great!
niva
niva, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2026
What an elevated, beautiful hotel. It was the kids first time staying there. They loved it. It was expensive but a nice treat.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
A luxurious stay in the heart of the city!
Heather
Heather, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Unbelievable staff. I will stay here again. Beautiful rooms.
Sonia
Sonia, 3-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Beautiful clean room, very accomodating front desk. I was late leaving my late checkout but even still they incredibly gracious. The housekeeping especially were all incredibly wonderful and helpful.
Megan Alia
Megan Alia, 3-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Pool, and amenities were amazing. Staff were great. Will stay again.
Joe
Joe, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Great hotel and friendly staff
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Wonderful stay, spacious room and friendly staff. Exceeded our expectations and will be back.
Malla
Malla, 6-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Spa was amazing. And I loved my room a lot. Will come back again
Yuliya
Yuliya, 3-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Great location and amazing staff. This is the perfect place to stay in Toronto to be in the centre of it all.
Cynthia
Cynthia, 3-night trip
Verified
8/10 Very good
Nov 17, 2025
Quiet rooms. Good location.
Sandra
Sandra, 4-night trip
Verified
10/10 Exceptional
Oct 9, 2025
An exceptional stay, every detail was considered for the comfort of guests and for that I am grateful
Christina
Christina, 1-night trip