It was our first time in Menorca, and our stay in Son Bou was great. The apartment was very well located, it was clean, quiet, comfortable, not very big but enough for 4 adults and one child, even though we would have preferred double beds instead of single ones. The staff was very helpful and friendly. Housekeeping every 4 days was ok. All the surroundings are very good, the gardens, the supermarket, the restaurants, the beach, all in a walking range. Great to go with kids. Wi-fi was working fine.
The only thing less good I would say are the amenities, they weren't enough for four adults and they weren't replaced (especially the detergent, since we were cooking most of our meals at the apartment and had a lot of dishwashing to do).