Check in was easy and pleasant. However, everything else was absolutely TERRIBLE. 1st the staff could not get our room key to work. After trying to program a new key 3 times, they decided to just let us use the MASTER key for our stay. In my opinion, that should NEVER happen, as we has access to EVERY room on the property. That in itself scared me, because then I started to wonder how many MASTER keys were given to other guest, that had access to OUR room. 2nd, our TV would not work, so my husband and grand-kids went to the front desk to let them know about this problem. On their way back, a man started cursing and being belligerent in front of my grand-kids. Which sent my middle grandchild into a fear for our safety and she begged us to leave immediately. 3rd, they sent a man to our room with another TV and he smelt so badly form marijuana that the smell lingered in the room even after he left. My husband then asked me if I felt safe and I told him NO, so he went to the front desk and asked for a refund. We were ONLY given 1/2 of our money back. BEWARE of this place. I DO NOT RECOMMEND !!!!