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Mercure Charlestown

4.0 star property
Newcastle hotel with outdoor pool and restaurant

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Photo gallery for Mercure Charlestown

Breakfast, lunch, dinner served; Modern European cuisine, pool views
Bar (on property)
Garden
Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout drapes
Breakfast, lunch, dinner served; Modern European cuisine, pool views
Perched in Adamstown Heights, Mercure Charlestown offers a tranquil escape with ocean views from the on-site restaurant, Madison Kitchen + Bar. Unwind by the outdoor pool or explore the nearby garden and coffee shop/cafe.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Connecting rooms available
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Computer station
  • Snack bar/deli

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $100
$110 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, minibar, desk, blackout drapes

Standard Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Premium bedding, minibar, desk, blackout drapes

Standard Twin Room, Multiple Beds

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
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9.0 out of 10, Wonderful, 1,000 reviews
The price is $88
$97 total
includes taxes & fees
Sep 7 - Sep 8
Best Western Plus Apollo Hotel Newcastle
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About the neighborhood

Map
109 Madison Drive, Adamstown Heights, NSW, 2290

What's nearby

  • Charlestown Square - 17 min walk - 1.5 km
  • Westfield Kotara - 17 min walk - 1.5 km
  • Blackbutt Reserve - 3 min drive - 2.0 km
  • John Hunter Hospital - 6 min drive - 5.4 km
  • Merewether Beach - 6 min drive - 5.8 km

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 33 min drive
  • Kotara Station - 6 min drive
  • Newcastle Interchange Station - 11 min drive
  • Cardiff Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Highfields Azzurri Sports Club - ‬14 min walk
  • ‪Mama P - ‬2 min drive
  • ‪Sushi Bay North - ‬18 min walk
  • ‪In Forno - ‬18 min walk
  • ‪Kahibah Sports Club - ‬18 min walk

About this property

Mercure Charlestown

When you stay at Mercure Charlestown, you'll be within a 10-minute drive of John Hunter Hospital and Lake Macquarie. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madison Kitchen + Bar, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 9 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.4 percent for credit card payments
    • The front desk is open daily from 6:30 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1981
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Madison Kitchen + Bar - Overlooking the ocean and pool, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Here's the breakdown, no surprises

Refundable deposits

  • Deposit: AUD 1.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 27 to 27 per person
  • Airport shuttle service is offered for an extra charge of AUD 95 per vehicle (one way)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per night
  • Rollaway beds are available for AUD 35 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Charlestown Mercure
Mercure Charlestown
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Hotel Adamstown Heights
Mercure Charlestown Hotel
Mercure Charlestown Adamstown Heights
Mercure Charlestown Hotel Adamstown Heights

Frequently asked questions

Does Mercure Charlestown offer free cancellation for a full refund?

Yes, Mercure Charlestown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Charlestown?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Charlestown?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Charlestown?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Mercure Charlestown?

Yes, an airport shuttle is available. The charge is AUD 95 per vehicle one way.

What are the check-in and check-out times at Mercure Charlestown?

Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Mercure Charlestown and nearby?

Mercure Charlestown has an outdoor pool and a garden.

Are there restaurants at or near Mercure Charlestown?

Yes, Madison Kitchen + Bar offers alfresco dining, Modern European cuisine, and garden views.

What's the area around Mercure Charlestown like?

Mercure Charlestown is in Adamstown Heights, a short 18-minute walk from Charlestown Square.

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Mercure Charlestown Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Bathroom
Breakfast
Location
Food
Cleanliness
Balcony

What guests liked

  • Breakfast was great, enjoyable, and excellent, with many guests praising its quality. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very quiet and central to most of the area
Brett, 1-night trip

10/10 Exceptional

Excellent food and facilities
Ian, 2-night trip

6/10 Good

Friendly staff and good food at restaurant
Ken, 1-night trip

8/10 Very good

Very dated, however enjoyed the restaurant
Dane, 1-night trip

10/10 Exceptional

Pleasurable stay

A pleasure to stay at
Diorne, 1-night trip

10/10 Exceptional

Lovely friendly hotel

What a lovely friendly hotel!! Staff are exceptional!! Very friendly and welcoming, gave us lots of recommendations on places to visit. It’s very central to 2 large shopping centers. Would highly recommend this hotel 😊
Deborah, 8-night trip

8/10 Very good

Stay there often .
Brian William, 2-night trip

8/10 Very good

The restaurant food was very good. Nice area to eat in.
Georgina, 1-night trip

10/10 Exceptional

Staff were very lovely and warm. Free parking
Elizabeth, 2-night trip

8/10 Very good

Staff were great which is always a bonus. It's quite close to restaurants if you looking to dine out. Breakfast was great really enjoyed it.
Jitendra, 1-night trip

10/10 Exceptional

Nice hotel
Luis, 1-night trip

10/10 Exceptional

Always a comfortable stay
Kristy, 1-night trip

10/10 Exceptional

All good hassle free
Robert, 1-night trip

10/10 Exceptional

Our stay was fantastic, staff were great and facilities and rooms first class would definitely stay again
Nicole, 3-night trip

10/10 Exceptional

The food was good especially the breakfast, staff friendly, a convenient bus stop near-by.
Martin, 5-night trip

8/10 Very good

Excellent location and very friendly professional staff.
Leanne, 1-night trip

10/10 Exceptional

Great location, easy parking, very clean and staff were great.
George, 1-night trip

10/10 Exceptional

Great room and restaurant
Averne, 1-night trip

10/10 Exceptional

Very happy, enjoyed our stay💖

10/10 Exceptional

Given that it was pouring rain & very windy for three-quarters of the time we stayed, the staff did very well to keep the hotel running as smoothly as they did. Thank to the cleaners & all the staff.
Gerard, 4-night trip

8/10 Very good

this motel is in a quiet and convenient location in Newcastle
Jane, 2-night trip

8/10 Very good

Good stopover point. Convenient and quiet.
Amanda, 1-night trip

10/10 Exceptional

It was family friendly and the buffet Breakfast was great. Friendly staff.
Richelle, 2-night trip

8/10 Very good

Nice location.

10/10 Exceptional

Great location

Great location, very clean place is quite. Breakfast was very nice & enjoyable. Check in & out was fast & easy.
Cassie, 2-night trip