Paid £105 for the room as it had aircon, could have stayed at the Travel lodge for 65 with a fan, but wanted aircon as it was a really not day. Aircon not working, was given a fan. Bed was so uncomfortable, reported to main reception who said we would get a mattress topper, when is arrived it was a mattress cover and made absolutely no difference. Was told that all the beds are the same. Spent the majority of the night in the night in the chair.
Ordered fish and chips from the restaurant. When the meal came the two pieces of fish were so over fried, that when I tried to cut the breadcrumb it was broke up, to reveal a grey piece of fish about 3 inches long and far to chewy for even the knife to cut. Sent it back and changed for a chicken and bacon pizza. This was not much better, to be honest it booked just like a pizza you can buy from a supermarket for about £4, however charged £15.
The noise of the doors banging was so loud, that when I manage to doze off in the chair, that woke me up.
Whilst we were there we witnessed many other guests making the same complaints.
We reported this to reception again in the morning who were apologetic that we had not had a good stay.
We would not stay again.