4/10 Regular
28 de enero de 2026
VERY lacking in amenities. They advertise that they have a "spa" with manicures and pedicures, but when you try to book an appointment, it's "oh, we don't have the equipment yet". Come one, how hard is it to go and buy some nail polish? They claim to have bikes to use, but if you try to reserve some, same story: "they are out for maintenance". Every day, "out for maintenance". The lovely beach they show with crystal clear turquoise water is actually brown muddy water apparently due to a huge pile of soil which for some unknown reason had to be dumped right by the water. I never saw anyone swimming there. Also, the food is really sub-par, I guess they couldn't find a decent chef. And there is nowhere else to eat! The only way to get to Reef Haven is a 40-minute boat ride from San Pedro town. It is VERY isolated, but their website does not tell you that. And they will charge you a pretty penny if you want to take the boat into town, other than your scheduled pick-up and drop off on the days you check in and check out. And oh by the way, they ignored my message about our pick-up time and there was no-one there to get us when we got off the ferry from Belize City. All in all a very poorly run place. Thre staff is mostly indifferent, a few were downright unfriendly. I will say that the 2-bedroom condo-type room we stayed in was attractive, clean, and nicely furnished, although very pricey.
Lina
Lina, viaje de 5 noches en familia
Opinión verificada de un huésped de Hoteles.com
