The first two nights went well - we were in the room we had booked, an air conditioned room with two beds. However, the third night we were moved to a larger 2 bedroom unit, where the second room had a broken air conditioner. I was told we were moved since we were a last-minute booking (on Expedia). I was also told he had called a repair person who would fix the air conditioner. So, I extended our stay by two extra days only to discover that the air conditioner would not be fixed during our stay. I wasn't able to sleep much or comfortably due to the miserably hot conditions and my daughter and I fought over the air conditioned room, a sad ending for our vacation. This hotel was the most expensive one and greatest disappointment of our trip. His original discount on the second room was worthless as it was too hot to sleep. When I tried to negotiate a discount at the end for the untenable conditions, he had me pay a portion in euros so the upshot was about four dollars a day discount for the last two days - not nearly enough compensation for the awful ending to our long-awaited (over 20 years) Greek island vacation. I only gave it two stars because the location was great and a second older gentleman staff member was kind, but he wasn't in charge of our payments.