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Backstage Boutique SPA Hotel

4.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

In the heart of Zermatt City Centre, Backstage Boutique Hotel offers a luxurious retreat with continental breakfast, a coffee shop, and two on-site restaurants. Enjoy downhill skiing and take advantage of the ski shuttle and passes; afterwards unwind by the outdoor pool or treat yourself to a spa massage. Previous guests have praised the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The current price is $367
$391 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Business meets pleasure
Located in the city center, this hotel boasts meeting rooms and computer stations for work. A full-service spa, sauna, and bar offer perfect relaxation options.
Dining for all tastes
This hotel boasts 2 restaurants and a cafe for varied culinary desires. The bar sets the evening mood, while free continental breakfast starts each day.
Wellness heaven
A full-service spa offers massage treatments in serene rooms. The mountain hotel treats visitors to a sauna, hot tub, and steam room for maximum relaxation.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Cube Loft

Cube Loft | Down comforters, free minibar, in-room safe, desk

Cube Loft

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Cozy Art (standard room)

Cozy Art (standard room) | Down comforters, free minibar, in-room safe, desk

Cozy Art (standard room)

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Matterhorn View

View from room

Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Cube Loft

Family Cube Loft | Down comforters, free minibar, in-room safe, desk

Family Cube Loft

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Sky & Stars Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
Hofmattstrasse 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Furi Ski Area - 3 min walk - 0.3 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk

About this property

Backstage Boutique SPA Hotel

Backstage Boutique SPA Hotel features downhill skiing and snowboarding, plus you'll be just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this boutique hotel include an outdoor pool, a bar/lounge, and a hot tub. Ski passes, storage, and rentals are also available. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Cable TV channels
  • CD player

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Backstage Boutique Hotel

Backstage Boutique Hotel Zermatt

Backstage Boutique Zermatt

Backstage Boutique

Backstage Boutique Hotel Hotel

Backstage Boutique Hotel Zermatt

Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

Does Backstage Boutique SPA Hotel offer free cancellation for a full refund?

Yes, Backstage Boutique SPA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Backstage Boutique SPA Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Backstage Boutique SPA Hotel?

Yes, dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Backstage Boutique SPA Hotel?

Sorry, there's no onsite parking at Backstage Boutique SPA Hotel.

What are the check-in and check-out times at Backstage Boutique SPA Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Backstage Boutique SPA Hotel and nearby?

Have fun with onsite winter activities like downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Backstage Boutique SPA Hotel also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Backstage Boutique SPA Hotel?

Yes, there are 2 onsite restaurants.

Does Backstage Boutique SPA Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Backstage Boutique SPA Hotel like?

Backstage Boutique SPA Hotel is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 5 minutes' walk from Zermatt - Furi.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with great variety, delicious options, and friendly staff. (17 reviews)
  • The spa facilities were a treat for all the senses, offering a unique and enjoyable experience for guests. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Spa
Location
Restaurant
Luxury
Shopping center
Breakfast
View
Amenities

Reviews

Verified

10/10 Exceptional

Exceptional location, spotless room and very friendly staff.
Farasley, 2-night trip
Verified

10/10 Exceptional

Great location, super cool hotel., Friendly staff, excellent breakfast included - definitely recommend.
donna, 3-night trip
Verified

10/10 Exceptional

Excellent location - very friendly helpful staff
Timothy, 2-night trip
Verified

10/10 Exceptional

The staff were wonderful. The room was beautiful. Breakfast was delicious.
Karen, 5-night trip
Verified

8/10 Very good

Staffs are very helpful and kind, lots of smiles
Kris, 2-night trip
Verified

10/10 Exceptional

Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..
Vipul, 1-night trip
Verified

10/10 Exceptional

Amazing unique stay

Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating.
Tomasz, 2-night trip
Verified

10/10 Exceptional

Convenient to train. Super friendly staff. Good shower. Great breakfast.
William, 2-night trip
Verified

10/10 Exceptional

Very special boutique style hotel great location in the heart of the action!
Blake, 2-night trip
Verified

10/10 Exceptional

Staff was incredibly gracious and helpful. Perfect location.
Michelle, 2-night trip
Verified

10/10 Exceptional

Wonderful staff in a stunningly beautiful
Paul, 2-night trip
Verified

10/10 Exceptional

Best hotel in Switzerland

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!
sharon ka suet, 2-night trip
Verified

10/10 Exceptional

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.
rabia, 2-night trip
Verified

10/10 Exceptional

It was great and staff was great
4-night trip
Verified

8/10 Very good

Great place, no taxi’s which required long waits. Thank you to Susanna, who really helped us find a taxi from the ferry late. We couldn’t thank her enough. Room was nice as was the pool. Had dinner 1-night and we are glad we did.
Steven, 3-night trip
Verified

10/10 Exceptional

Very lovely staff. Room a but weird and not terribly good UX.
Lisa, 4-night trip
Verified

10/10 Exceptional

Beautiful unique design aesthetics, view of the Matterhorn from the balcony was a big plus. Friendly staff, generous breakfast. Great place. Exceeded expectations.
Ryan, 3-night trip
Verified

8/10 Very good

Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location
Oliver, 3-night trip
Verified

10/10 Exceptional

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!
Lindsey, 2-night trip
Verified

10/10 Exceptional

We had an incredible stay at Backstage hotel. The staff were always so welcoming and ready to help. The room and available amenities absolutely exceeded our expectations. It is a beautiful place with unique architecture. Perfect location. I would recommend to everyone and stay again!
Kate, 2-night trip
Verified

10/10 Exceptional

Great stay in zermatt

Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming.
Zachariah, 2-night trip
Verified

10/10 Exceptional

Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Jacob, 2-night trip
Verified

10/10 Exceptional

Personal súper nice and helpful. The hotel is beautiful and located near shops and restaurants (walking distance). The rooms are super cozy. The spa is included in the price of the room and it is about experiencing the creation. You will love it. Breakfast is also included and it is delicious and has variaty. Love staying there
roxana, 1-night trip
Verified

8/10 Very good

Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out.
Michael, 1-night trip
Verified

10/10 Exceptional

Very unique and clean!
diana, 1-night trip