Avoid this hotel.
Our stay at Lagada Beach Hotel was a nightmare. Upon arrival, the first room we were assigned was filthy. There was visible dirt and dust, hair and sand left in the shower, stained bedding, and a stained mattress. After complaining, we were moved to a second room.
When we pulled back the bedding in the second room to go to sleep, we found a dead insect in the bed. We immediately contacted the hotel again and requested a refund.
At this point it was close to midnight during peak season on Milos. We were told management was unavailable because the front desk had closed for the night. We did not feel comfortable staying and left immediately. We never slept in either room and never spent a single night at the hotel.
Because the island was nearly full, we were forced to book a last-minute hotel for approximately $472 CAD for one night and spent the following day scrambling to find alternative accommodations instead of enjoying our vacation.
To make matters worse, several advertised amenities were unavailable or unusable. Breakfast was advertised as included but was not provided, the gym was covered in dust, the pool table was out of order, and we were unable to find the advertised tennis court.
Despite providing photo evidence and returning to the property in person, the hotel refused to issue any refund. The condition of the rooms and the lack of accountability afterward were mortifying and unacceptable for any business.
