The views from the room were nice but their customer service was horrible. The front staff was extremely robotic with no greeting, no smile and no professionalism from head to toe. They try to make the CUSTOMER do their job through a touch panel. This is not a grocery store, but a hotel claims produced by the name of “resort”. Service should be better than hotel chains. We stayed for 3 nights and the room has only 2 bath towels, teeny tiny trash cans(burnable/non-burnable) for supposedly “Extended-stay hotel”, really? I guess they expected us to use dirty towels? I requested extra bath towels, she looked bothered and said “well…we do not clean the room every day”. This is poor attitudes and NOT service, but the towels were reluctantly provided. Then, they cleaned the room and REMOVED the extra towels we received the next day that we had to go back to the front desk to ask them AGAIN. In addition, when they did clean the room, they touched and moved our personal belongings(clothing!!)! Unacceptable and creepy! Even at checkout, when we tried to return card keys, this arrogant male front staff told us to scan each card and put them in the return box. I assume this is to clear the room code. Again, this is their job. I cannot recommend this hotel and strongly suggest others to stay at other hotels around this area. They have similar nice view and excellent hotel staff that will treat you like a CUSTOMER.