You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts debit cards and cash.
Property Registration Number 123
Frequently asked questions
Are pets allowed at Hotel Catalina Plaza?
Yes, pets stay free.
Is parking offered on site at Hotel Catalina Plaza?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Catalina Plaza?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.
Is there an onsite casino at Hotel Catalina Plaza?
No, this hotel doesn't have a casino, but Casino Rivera (7-min walk) and Rio Casino (9-min walk) are both nearby.
Are there restaurants at or near Hotel Catalina Plaza?
Yes, there's an onsite restaurant.
What's the area around Hotel Catalina Plaza like?
Hotel Catalina Plaza is in the heart of Pereira, a short 2-minute walk from Victoria Shopping Mall and 4 minutes' walk from Plaza de Bolivar.
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Reviews
Hotel Catalina Plaza Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.4
Amenities
8.8
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 11, 2025
Very clean,staff nice, good price
Jamie
Jamie, 1-night trip
Verified
8/10 Very good
Nov 7, 2025
I have only one thing to complain about. The wife didn't work, I told three days in a row , every time I got bew login and password but it only said connected,no internet. The I gave up haha. They said a technician been there. I don't know.
Otherwise it was perfect. Good location, very good price. The room were in a good size
Chili
Chili, 6-night trip
Verified
8/10 Very good
Nov 4, 2025
Only things I can complain on is: Wifi didn't work. After three days I stopped telling then. Every time I told them they gave me new login and password but none worked , Connected, no internet. I showed her but she say that technician been there and it was fixed but no.
It's very responsive so you hear everything and people have a tendencyto talk extremely loud and scream a lot in this country. Otherwise I think the hotel was very very good. Amazing location and a very good price.
Chili
Chili, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Friendly staff
Robert
Robert, 14-night trip
Verified
8/10 Very good
Oct 19, 2025
Staff good
olga
olga, 2-night trip
Verified
6/10 Good
Jan 1, 2026
No amenities
Arturo
Arturo, 1-night trip
Verified
6/10 Good
Aug 11, 2025
The room was dirty
JOHAN SEBASTIAN
JOHAN SEBASTIAN, 1-night trip
Verified
2/10 Poor
Nov 21, 2025
No había disponibilidad!! Me mandaron a otro hotel, pesimo!! Es una practica común de este hotel!