Capital O Hotel Rolovi Cancún puts you just a 5-minute drive from Cancun Mall and Plaza Las Americas. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby scuba diving, snorkeling, and surfing/body boarding. Also, Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center are within a short drive.
SM 63, MZ 29, LT 14, Av. Chichen and Exp, Cancun, QROO, 77513
What's nearby
Mercado 23 - 8 min walk - 0.7 km
Mercado 28 - 11 min walk - 1.0 km
Las Palapas Park - 13 min walk - 1.1 km
Benito Juarez Municipal Building - 16 min walk - 1.4 km
Plaza 28 - 18 min walk - 1.5 km
Getting around
Cancun Intl. Airport (CUN) - 28 min drive
Restaurants
El Paisano Del 23 - 7 min walk
La Suegra - 7 min walk
KFC - 9 min walk
Pizza Hut - 9 min walk
Cremeria Ysalchichoneria 4 Hermanos - 8 min walk
About this property
Capital O Hotel Rolovi Cancún
Capital O Hotel Rolovi Cancún puts you just a 5-minute drive from Cancun Mall and Plaza Las Americas. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby scuba diving, snorkeling, and surfing/body boarding. Also, Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center are within a short drive.
At a glance
DONE
Hotel size
39 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property offers 15 parking spaces in the onsite parking lot; maximum entrance height is 8 feet, 8 inches (2.7 meters). Parking for trucks is not available.
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking within 164 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Sailing nearby
Scuba diving nearby
Winery tours nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Parking
Parking height restrictions apply
Policies
This property does not have elevators.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Frequently asked questions
Are pets allowed at Capital O Hotel Rolovi Cancún?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Capital O Hotel Rolovi Cancún?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Capital O Hotel Rolovi Cancún?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Capital O Hotel Rolovi Cancún?
No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (5-min drive) are both nearby.
What is there to do at Capital O Hotel Rolovi Cancún and nearby?
Have fun with nearby activities like sailing, scuba diving, and body boarding.
What's the area around Capital O Hotel Rolovi Cancún like?
Capital O Hotel Rolovi Cancún is a short 15-minute walk from Las Palapas Park and 19 minutes' walk from Plaza 28.
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Reviews
Capital O Hotel Rolovi Cancún Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.8
Amenities
9.6
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 11, 2026
The rooms are very clean and the staff is very friendly it is a good place to stay
Rodrigo
Rodrigo, 9-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Clean room and very helpful staff. Love the little tropical feeling to it.
Rolando
Rolando, 4-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Spacious rooms and very clean. The front desk staff was very nice and helpful with any questions that we had.
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Very spacious room. It is also very clean! The front desk staff was very kind and helpful with any questions that we had.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
Dec 5, 2025
Clean room, Helpful staffs, Good Wifi and AC
Vignesh Kumar
Vignesh Kumar, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Very courteous staff at both check in and check out. Room was clean and a/c was cool. Will return in my way back out of country...
donald
donald, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
This was a cute space, I like that there were streaming services available like Netflix, Disney+, on the TV versus just the regular local Spanish channels, where foreigners like me can enjoy a nice program in my language if I’m just relaxing in the room. The service staff were very friendly and helpful, very professional. Thank you for a great stay.
Latoya
Latoya, 5-night trip
Verified
6/10 Good
Feb 3, 2026
Quite frank, the hotel is very basic, poor water pressure, bad internet connection, no hangers, no side table to put the luggage and over all a 2.5 star hotel. On the plus staff were extremely friendly, polite and willing to help. Not many people seem to know where this hotel is situated at when prompted for directions. Over all a decent hotel but not for a long stay in my view.
Orlando
Orlando, 14-night trip
Verified
4/10 Fair
Feb 7, 2026
It was clean. Staff was great. Room was more like a cabin than An actual room. Window pane was broken, the door is like a piece of plywood. Not up to western standards but it’s fine for a night. I really don’t understand the 9+ score though I don’t see it for what youre getting.
Andre
Andre, 1-night trip
Verified
2/10 Poor
Nov 19, 2025
The bed was a stone slab with a mattress on top, extremely uncomfortable, the shower didnt have hot water, the staff was nice I liked that part the entire area around the hotel were abysmal. Someone tried to break into my room while I was there... I left early and didnt look back. I had to book another hotel for fear of my safety.
Tyler
Tyler, 4-night trip
Verified
10/10 Exceptional
Nov 4, 2025
The staff consistently demonstrates courtesy, kindness, helpfulness, and professionalism, always offering a smile and greeting upon every encounter. They made me feel like we're friends. I'm really grateful for how they treated me. ❤️❤️❤️
The hotel's accommodations are clean. It is situated in a tranquil and perfectly located neighborhood, offering excellent walkability.
I appreciate the upstairs accommodations, which include a balcony, a table, and a chair.
My room is cleaned daily. The hotel provides both shampoo and body wash. I HIGHLY recommend Rolovi Hotel, particularly for solo travelers. I felt safe throughout my entire stay.
Thuy
Thuy, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2026
The staff were very helpful especially Therisa at the front desk, helped with directions, finds good restaurants ect.
Kelly
Kelly, 8-night trip
Verified
10/10 Exceptional
Feb 21, 2026
Really clean easy safe parking lovely people. 🙏
Nigel
Nigel, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Everything was great.
Fimo
Fimo, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Great place in the downtown area of Cancun
Dalmiro
Dalmiro, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
All staff was great! Teresa was fabulous
Sahil
Sahil, 2-night trip
Verified
8/10 Very good
Nov 20, 2025
Very nice staff
Maria De Jesus
Maria De Jesus, 5-night trip
Verified
8/10 Very good
Jan 23, 2026
No drinking water in our room. Big deal for us.
No chair to sit in.. only bed.
Otherwise ok stay.
No coffee or coffee pot either.
Tv with Netflix if you have an account.
Maureen
Maureen, 1-night trip
Verified
6/10 Good
Jul 26, 2025
They charged my luggage twice 😩
Graciela
Graciela, 3-night trip
Verified
8/10 Very good
Aug 15, 2025
I really liked this place. I stayed there for 4 nights; I was in Cancun to see my dentist.
The place is kind of old, but they have put a lot of work into fixing it up. The reception area/building has (it appears) recently been re-stuccoed. It looks very clean, nice and classy. The women at reception were extremely nice. Teresa even helped save me when I went out for a walk and got lost. My room was freshly painted or re-stuccoed. It looked very nice and was spotlessly clean. A bug or two snuck in thru the small gaps around the door, however. But living in Florida, I get the same thing from time to time. I think the bugs were trying to enjoy the air conditioning of the room, and not about uncleanliness, as the room was spotless. Shower was older looking, but the water gushed out strong and it was hot. Never cooled off on me, which has happened to me at larger more expensive places in Cancun. Bed was huge and extremely comfortable. I will definitely visit again. It's well worth the cost; especially since it was very inexpensive. The bad thing: The name was changed, and now even on this site, it has Hotel O Rolovi Cancun. The O is not even used at the hotel that I can see. This made the place a nightmare to find. Siri never could do it, and my taxi drivers had a very hard time. It makes a difference if you are like me, and go off and get lost. Otherwise, the place is super.
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
May 3, 2026
Un poco escondido pero excelente Servico y trato por el personal que labora. Definitivamente regresaré