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Hazelwick

3.0 star property
Horley hotel with spa and outdoor pool

Choose dates to view prices

At Hazelwick, you'll be within a 15-minute drive of Surrey Hills. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Self parking
  • Business center
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Picnic area
  • Luggage storage

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $61
$77 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Family of 6 Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family of 6 Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Family of 8 Cottage

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family of 8 Cottage

  • 11 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Family of 4)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Family of 4)

  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Family of 5)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Family of 5)

  • 11 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Family of 4)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Family of 4)

  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Reception
Russ Hill Hotel
Horley
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
6.0 out of 10, 1,004 reviews
The price is $58
$70 total
includes taxes & fees
Jun 22 - Jun 23
Russ Hill Hotel
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About the neighborhood

Map
Hazelwick, Oldfield Rd, Horley, Horley, England, RH6 7EP

What's nearby

  • Archway Theatre - 15 min walk - 1.3 km
  • Horley Leisure Centre - 20 min walk - 1.7 km
  • Horley Anderson Leisure Centre - 20 min walk - 1.7 km
  • Brighton Beach - 44 min drive - 57.4 km
  • Chessington World of Adventures - 44 min drive - 41.8 km

Getting around

  • Gatwick Airport (LGW) - 8 min drive
  • Farnborough (FAB) - 52 min drive
  • Heathrow Airport (LHR) - 59 min drive
  • London City Airport (LCY) - 66 min drive
  • Crawley Three Bridges Station - 12 min drive
  • Horley Station - 16 min walk
  • Gatwick Airport Station - 20 min walk

Restaurants

  • ‪The Red Lion (Wetherspoon) - ‬6 min drive
  • ‪Juniper & Co Bar and Kitchen - ‬6 min drive
  • ‪Pret A Manger - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Shake Shack - ‬6 min drive

About this property

Hazelwick

At Hazelwick, you'll be within a 15-minute drive of Surrey Hills. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 5 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Playground

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Shared kitchen access

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Parking

  • Self parking costs GBP 5 per day

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 8 per person

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Frequently asked questions

Is there a pool at Hazelwick?

Yes, there's an outdoor pool.

Are pets allowed at Hazelwick?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Hazelwick?

Yes. Self parking costs GBP 5 per day.

What are the check-in and check-out times at Hazelwick?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Hazelwick and nearby?

Hazelwick has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near Hazelwick?

Yes, there's an onsite restaurant.

What's the area around Hazelwick like?

Hazelwick is located a short 15-minute walk from Archway Theatre.

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Reviews

Hazelwick Reviews

4.2

4.4

Cleanliness

2.6

Amenities

4.4

Staff & service

4.0

Property conditions & facilities

Reviews

Verified

2/10 Poor

Possibly the worst experience with Hotel.com I have can in the last 15 years. I changed my train times to accommodate 10.00pm check in. But even at 9.00pm there was no one to help. A bizarre experience of being shown to a multiple habitation attic room by a young lady who spoke no English was later discounted by the owner as a fiction of my making, after I managed to reinterpret the message pinned on the front door and rouse her. The facilities were barely adequate, cold water tap didn’t work, window blind collapsed when I used it, though the bed was comfortable. I can not recommend this place at all.
Colin, 1-night trip
Verified

10/10 Exceptional

Charming!

Our stay went smoothly. The room was adorable and the shared bathroom was spacious and clean with a separate shower and bathtub option. There were places to eat and a grocery store within walking distance.
The view from the road.
Sara, 1-night trip
Verified

4/10 Fair

The shower didnt work, the TV didnt work, the wifi didnt work, no hair dryer (it didnt matter as i couldnt shower). Bathroom was outside the room, past the front door communal area and hall (it may have said this on booking, i dont recall, not ideal walking past the front door in pj's at 2am though) Bed was comfy though, close to gatwick and lucky with on site parking as we managed to squeeze in a tiny spot that somehow didnt block anyone else in. We were only there for 10 hours , a little dissappinted as i couldnt shower before a long flight but i guess it served its purpose.
Hayley, 1-night trip
Verified

4/10 Fair

Bizarre experience

A stay at the Hazelwick left us bemused and as if we’d spent a night in a parallel reality. I’m fine with quirky places but this was on another level. There were some good points- our room was more of a cottage with two bedrooms, two bathrooms and a kitchen. The location was good for Gatwick airport and we received a friendly welcome. However, when we arrived, the owner didn’t answer the door and another guest had been waiting there for over half an hour despite it being 40 minutes after check in. We eventually raised the owner on the phone and she’d been inside all along! We got the distinct impression she hadn’t been expecting us! We were then ushered into the garden while she rushed to make up a room for us. She never asked our names. We could’ve been anyone!! In the garden were two dogs which jumped up at us constantly having bolted down the road resulting in another guest having to run after them! My biggest concern was that the garden was full of dog muck (eughh) which the dogs were treading in and then putting their paws all over us. As we were shown our room 30 minutes later, the dogs came in too but worse still, the door had a dog flap so it was very difficult to keep them out. The room itself was ok, a bit shabby in places- think hippy vibe. One shower wasn’t working, but the other did. We left feeling that the owner is struggling a little with the running of the guesthouse and not quite in control. It’s in serious need of some refurbishment too.
Nicholas, 1-night trip
Verified

10/10 Exceptional

Thoroughly enjoyed our stay. Thank you.
Christopher, 1-night trip
Verified

6/10 Good

Mattresses needs replacing Information in the guest book is outdated. No waste bins in the bathroom or bedroom. No clear instructions of dining facilities to use. The room we had was very cluttered
Mariann, 1-night trip
Verified

4/10 Fair

Arrived at a pitch black compound with no lighting, had to rely on my phone's flashlight. My son FELL DOWN in the darkness. Called the service number for help and was basically told 'other guests managed, so you should too'. Not only is this unsafe, it's unacceptable customer service. Very disappointed and would not recommend.
Dorcas, 1-night trip
Verified

4/10 Fair

Tried to Call and no one answered
Cristina, 1-night trip
Verified

2/10 Poor

There are 2 dohs that live on the property. My sister is allergic to dogs. The dog wouldn't stop barking! We had to leave and get a hotel! There was dirty dishes in our room. One of the beds was sofa bed and it was bent in the middle. I have pictures and a video of the dog barking!
Terri, 1-night trip
Verified

2/10 Poor

TV not working, toilet blocked, jacuzzi not working.
Toilet blocked for the full duration and didn’t even move us to another room instead made us share the house toilet not what we paid for
Tv not working and neither was the jacuzzi
Salima, 2-night trip
Verified

2/10 Poor

Don’t recommend!!!

Drunk owner came out to us after being told she had ‘went to bed ‘ before check in time smelling of booze . We was then shown to our room that was already full , i assume no bed changes was made …. Supposedly pet friendly ( look at the stairs ) . We found a screw on the floor and cupboards full with various bits and pieces . Wouldn’t ever recommend this place !!
1-night trip
Verified

2/10 Poor

I am not sure if this means anything, but I will have to say anyway. I know they have a policy of checking in at 10:00 pm, but they do not take into consideration that people who travel by plane might have flight delays. So, I had a flight delay and I arrived at the hotel after 10:00 pm. There was no sign, no lights to see if anyone one could helped. I left with luggage in the middle of the night to find another hotel. First, I think that I should be reimbursed, and second, I think that it a bad practice for the hotel not to have an emergency mechanism in case of emergency. That experience was traumatic for me. And I will give very negative reviews
Christos, 1-night trip
Verified

2/10 Poor

Dear Hotel Management I am writing to express my deep dissatisfaction with a recent experience I had following a hotel booking made at approximately 10pm. After booking, we took a taxi to the hotel, which took around 30 to 40 minutes. Upon arrival, the building was completely dark and the front door was locked. We knocked, and eventually a woman opened the door, but she seemed unaware of our reservation and refused to allow us into the room. She asked me to call someone for assistance, but no one answered the phone despite several attempts. As a result, we were left stranded outside late at night. Fortunately, there was another hotel just across the street, which kindly accommodated us. Otherwise, we would have had nowhere to stay. I attempted to contact customer support through the website, and although they did reach out to the hotel, the hotel refused to provide a refund. I am extremely disappointed by how this situation was handled. Not only were we denied access to a room we had paid for, but the refusal to refund the booking adds further frustration. Had there not been another hotel nearby, or had I not had the means to pay for an alternative, the situation could have been even worse. I kindly request that this matter be reviewed and that a full refund be issued as soon as possible. Sincerely,
Benhur, 1-night trip
Verified

2/10 Poor

Terrible accommodation

This place is advertised as a hotel, but is just a big house with no one there to help. We arrived at 9.30 at night as you had to be there before 10pm as it stated attended for check in until then. We arrived in an Uber and rang the bell and knocked on the door with no answer. We rried to call the number provided which wasnt answered and the website was out of service. Eventually, a poor young girl frightened answered the door, I asked her if she worked there and she said she was a guest who arrived an hour ago and the same as us she couldn't get in. After several attempts someone answered her call and gave her a code to get in with the instructions to choose a room. We did the same and chose a room ( I dont know what happened to someone checking your photo id details that you were requsted to present....to who?) , once we got to our room with dirty sheets on one bed and no towels, we locked the door to try and get som sleep only to be woken up around midnight by people on the driveway and then in the house, this was a very frightening situation and I felt very sorry for the young girl on her own. The people were loud for around an hour before finally quietining down but we were scared and could not sleep, then around 02.30, another loud group of people showed up which I found very odd as we couldnt get in and you could only check in before 10pm. We got up around 07.00 and left and the young girl had already gone. This place should be removed from your accommodation pool and
David, 1-night trip
Verified

2/10 Poor

Les draps étais sale avec des poils et des kleenex sous le lit, pas personnel pour nous recevoir, attendus demi heure Ce sont des clients, qui nous ont répondus. Expedia devrais bannir cette hôtel de sa liste.
Pierre, 2-night trip
Verified

2/10 Poor

Lorsque nous sommes arrivés personne sur place, aucune clé de disponible lorsque la personne est venue donc notre porte a été débarrée toute la nuit de plus le matelas, nous ressenti les ressorts il y avait des cheveux des poils il y avait même des canettes sous le lit vide de la poussière, les rouleaux de minou dans les coins Les draps étaient à sécher dehors
Daniel, 1-night trip
Verified

2/10 Poor

Möttes av en värdinna i bikini !!!! . Urusla sängar. Nyckel saknades till ett av våra 2 rum. Stökigt på bakgården. Hundbajs på gräsmattan. Smutsigt på rummen.
Mikael, 1-night trip
Verified

2/10 Poor

Andrew, 1-night trip
Verified

6/10 Good

Hayley, 1-night trip
Verified

10/10 Exceptional

Ana, 1-night trip
Verified

10/10 Exceptional

Max, 1-night trip