2/10 - and the 2 points are only because Luciano and the limited staff on site genuinely tried to help us despite impossible conditions.
This place is, unfortunately, a scam in its current form. Expedia advertises amenities and facilities that simply do not exist in reality. There is no restaurant, no bar, no pool bar, no common TV areas, no proper reception, no manager on site, no meeting rooms, no laundry facilities, no accessibility infrastructure, and no WiFi either.
The property is still under heavy construction and should not be operating as a hotel at these prices. What is shown in the photos and listed in the amenities appears to reflect a future project, not the current reality. Expedia advertises this as a fully functioning hotel experience, but what guests actually find is closer to a half-finished construction site with only a few completed rooms.
Room was advertised as having a kitchenette. In reality, it only had a counter, a kettle, and a small fridge. No mugs, no glasses, no utensils, no water — nothing that qualifies as a kitchenette. The room itself was relatively clean, but the rest of the property was not. Garbage was visible around the premises and we even saw a rat near the pool area at night.
There is very little understanding of comfort. Not even a chair in the room.
We stayed only because we had already paid and had no alternative. This has potential in the future, but right now the price and the advertised features do not match the reality.
