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Balsam Mountain Inn

3.0 star property
Family-friendly hotel in Sylva with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Sylva with a stay at Balsam Mountain Inn. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Library
  • Water dispenser
  • Concierge services
  • Picnic area
  • Wedding services
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
  • Playground

For families (6)

  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Elevator
  • Free self parking
  • Children's toys
The current price is $113
$127 total
includes taxes & fees
Jun 21 - Jun 22

Room options

View all photos for Standard Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Step In Shower Pet Friendly

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Step In Shower Pet Friendly

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Clawfoot Tub Pet Friendly

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Clawfoot Tub Pet Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $101
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includes taxes & fees
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About the neighborhood

Map
68 7 Springs Dr, Sylva, NC, 28707

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 2.0 km
  • Maggie Valley Festival Grounds - 26 min drive - 30.5 km
  • Cataloochee Ski Area - 33 min drive - 38.2 km
  • Harrahs Cherokee Casino - 39 min drive - 48.9 km
  • Great Smoky Mountains National Park - 40 min drive - 54.0 km

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive
  • McGhee Tyson Airport (TYS) - 129 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Papas & Beer - ‬8 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Fuego - ‬9 min drive

About this property

Balsam Mountain Inn

  • Enjoy your visit to Sylva with a stay at Balsam Mountain Inn. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekend mornings 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private picnics
  • Water dispenser

Traveling with children

  • Playground
  • Children's games
  • Toys
  • Art supplies
  • Children's books

What to do

  • Hiking/biking trails
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water tubing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Picnic area
  • Library
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Home comfort

  • Heating
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Children's dinnerware
  • Highchair

More

  • Housekeeping on request (surcharge)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Spirit of The Inn - Onsite restaurant. Guests can enjoy drinks at the bar.
Spirit of The Inn Bar - This bar specializes in American cuisine. Open daily.
Coffee Shop - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 12 per day; may vary based on unit size

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Frequently asked questions

Are pets allowed at Balsam Mountain Inn?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Balsam Mountain Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Balsam Mountain Inn?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Balsam Mountain Inn and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs, spelunking, and ecotours. Balsam Mountain Inn also has a picnic area.

Are there restaurants at or near Balsam Mountain Inn?

Yes, Spirit of The Inn offers American cuisine.

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Reviews

Balsam Mountain Inn Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, tasty, and substantial with a good variety of items. (15 reviews)
  • Fans were sufficient to keep the room cool during a mid-August visit. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Staff was wonderful and friendly. Welcoming atmosphere! Renovations were super! Relaxing!
Maurice, 2-night trip
Verified

10/10 Exceptional

The staff was very friendly and helpful.
Deborah, 1-night trip
Verified

10/10 Exceptional

Interesting old hotel. People were great, very friendly and helpful. Breakfast was great. Seems like a really great place to relax.
Robert, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Great place for a weekend getaway to disconnect. Breakfast was yummy! We will be back!
Angela, 1-night trip
Verified

8/10 Very good

The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
Tamara, 1-night trip
Verified

10/10 Exceptional

Very friendly, excellent staff and breakfast!
Connie, 1-night trip
Verified

10/10 Exceptional

Clean rooms and great food
William, 2-night trip
Verified

10/10 Exceptional

Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Christian, 2-night trip
Verified

10/10 Exceptional

Staff and room was perfect!
Justin, 1-night trip
Verified

10/10 Exceptional

What an amazing place! I may come back in the summer too. The staff was helpful and genuine.
David, 1-night trip
Verified

10/10 Exceptional

It is an historic hotel deep in the mountains so it does not offer amenities that many hotels would like a pool. That’s not necessary as it offers such beauty and tranquility along with a great breakfast, cafe and a bar. Sit on the 100 footlong porch and rock yourself happy.
Phillip, 2-night trip
Verified

10/10 Exceptional

What a fantastic find! The Inn is gorgeous and the staff is friendly. We slept like babies and woke up to a delicious breakfast with coffee and juice. We absolutely loved it!
kristy, 1-night trip
Verified

10/10 Exceptional

Breakfast buffet was great with a good variety of items. Staff was kind.
Jessica, 1-night trip
Verified

10/10 Exceptional

Balsam Mountain Inn

The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
Janet, 1-night trip
Verified

10/10 Exceptional

This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Angela, 1-night trip
Verified

8/10 Very good

This Inn is known as "one of the most haunted places in North Carolina." I didn't even know that until I was there; and imo they are missing a bet by not making a bigger deal out of that status. The building is old and seems original in many aspects, so it has a rustic, Old But Still Perfectly Good unfixed-up vibe. It's spooky! The hallways are lonnnng and really dark at night; if the place _isn't_ haunted, the ghosts themselves are missing a bet.
Molly, 1-night trip
Verified

10/10 Exceptional

A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
Brian, 1-night trip
Verified

8/10 Very good

Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
almena, 2-night trip
Verified

6/10 Good

It’s an Old School B&B

The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
WILLIAM, 2-night trip
Verified

8/10 Very good

Learning about the history of the place was interesting and it was so fun to feel we were stepping back in time. We loved the welcoming lobby, old wooden staircases and hallways, library with books and puzzles, big porches, and real working century old water fountain. And breakfast was amazing. The grits were spot on! So was the yogurt and toppings. Big selection, good service for coffee and food. Only ding was that hair dryers were advertised in rooms, and we didn’t realize ours was missing until the morning, and no one was working the desk or answering texts to help us retrieve one. We would definitely go back to explore nearby trails, just with a hair dryer packed next time. Love what you’ve done to keep it restored and running!!
Elizabeth, 1-night trip
Verified

10/10 Exceptional

My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
Joy R, 2-night trip
Verified

8/10 Very good

Mixed emotions.

I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
Dee, 3-night trip
Verified

10/10 Exceptional

We Found Our Mountain Inn

If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
Margaret, 3-night trip
Verified

10/10 Exceptional

I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
ballroom/restaurant
view from the breakfast area
Melinda, 1-night trip
Verified

10/10 Exceptional

Beautiful Inn with rich history.

Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Marlyn, 4-night trip