6/10 Bueno
11 de octubre de 2024
Avoid they double sell these houses.
Be very careful when choosing your property at Atlantis Houses, we booked and paid for our choice, a big apartment in the yellow house for our longer stay, when we arrived off ferry the men took us to the property and it was occupied by another couple, sold twice....we were told we were in dungeon style tiny dark studio underneath house.....this is NOT what we booked and paid for. The manager was called and was very rude and angry, tried to say we booked smaller one, i had my receipt, he said what do you want me to do kick the couple out.....i was very upset and angry after this was the highlight of our multi island trip. We had to stay in dungeon for 2 nights and when the couple left we got the property i booked upstairs for the remaining 4 nights, no refund offered or anything. Avoid unless you are happy to be palmed off with another place on arrival that you did not want. Very bad service and treatment.
Cliente verificado
Viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com
