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The Cross Keys Hotel

3.0 star property
Adults-only inn in Castle Douglas

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Interior
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Economy Double Room, Ensuite | 1 bedroom
Bar (on property)
The Cross Keys Hotel, nestled in a beautiful location, offers a warm welcome with free WiFi and multilingual staff. Connect to the world outside while enjoying the convenience of luggage storage and electric kettles in every room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Breakfast available
  • Multilingual staff
  • Luggage storage
The current price is $119
$142 total
includes taxes & fees
Sep 10 - Sep 11

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | 1 bedroom

Standard Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | 1 bedroom

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite | 1 bedroom

Standard Triple Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe or closet
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom

Superior Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite | 1 bedroom

Economy Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Bar
9.4 out of 10, Exceptional, 34 reviews
The price is $90
$107 total
includes taxes & fees
Sep 11 - Sep 12
The Thistle Inn
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About the neighborhood

Map
High Street, New Galloway, Castle Douglas, Scotland, DG7 3RN

What's nearby

  • The Lane - 9 min walk - 0.8 km
  • New Galloway Golf Club - 5 min drive - 1.4 km
  • Galloway Forest Park - 8 min drive - 10.5 km
  • Lock Ken - 10 min drive - 14.0 km
  • Loch Ken Marina - 13 min drive - 12.0 km

Getting around

  • Glasgow International Airport (GLA) - 106 min drive

Restaurants

  • ‪The Clachan Inn - ‬4 min drive
  • ‪The Smithy - ‬2 min walk
  • ‪The Lochinvar - ‬4 min drive
  • ‪Cross Keys Hotel - ‬1 min walk
  • ‪Kitty's Tearooms - ‬1 min walk

About this property

The Cross Keys Hotel

The Cross Keys Hotel is a great choice for a stay in Castle Douglas. Free self parking is an added perk, and guests looking to stay active can check out the nearby kayaking, mountain biking, and water skiing.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property
    • Caters to adults only
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Breakfast available (surcharge)

What to do

  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby

Services

  • Luggage storage
  • Multilingual staff

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Electric kettle

Freshen up

  • Bathtub or shower

Fees & policies

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Cross Keys Hotel Castle Douglas
Cross Keys Hotel Castle Douglas
Cross Keys Castle Douglas
Hotel The Cross Keys Hotel Castle Douglas
Castle Douglas The Cross Keys Hotel Hotel
The Cross Keys Hotel Castle Douglas
Hotel The Cross Keys Hotel
Cross Keys Hotel
Cross Keys
Cross Keys Castle Douglas
The Cross Keys Hotel Inn
The Cross Keys Hotel Castle Douglas
The Cross Keys Hotel Inn Castle Douglas

Frequently asked questions

Is parking offered on site at The Cross Keys Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Cross Keys Hotel?

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at The Cross Keys Hotel and nearby?

Have fun with nearby activities like cycling, fishing, and horseback riding. Additional recreation nearby includes birdwatching.

What's the area around The Cross Keys Hotel like?

The Cross Keys Hotel is a short 11-minute walk from Gills Loch and 11 minutes' walk from The Lane.

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The Cross Keys Hotel Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

4.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Towns
Room
Villages

Reviews

8/10 Very good

Clean, comfortable and peaceful

The hotel itself is lovely. Sadly the dining room and bar are closed but the hotel side is open for business! Clean rooms, comfy bed and delightful host. Breakfast was cooked fresh to order and was perfectly done. Really lovely place to stay to take in the surrounding villages and towns. Peaceful village with cafes
Sarah, 3-night trip

8/10 Very good

Good find

Nice little place at a good price as we were going to The Open at Troon. No services in the village but next village has a great food pub and hotel that does decent pub Faye. when we visited the hotel bar and restaurant was closed for refurb but they did do a good breakfast
Carrie, 2-night trip

10/10 Exceptional

Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.
Willie, 1-night trip

4/10 Fair

no food on service or breakfast on offer, tele was to small.
R, 2-night trip

2/10 Poor

Very old needs updating staff/owner not friendly
Katrina, 1-night trip

10/10 Exceptional

Alex, 2-night trip

8/10 Very good

Shelley, 1-night trip

10/10 Exceptional

Jack, 1-night trip

10/10 Exceptional

Jack, 2-night trip

6/10 Good

Adequate for a short stay,

A former coaching house with very friendly owner, Susan. Perfectly adequate for a short stay. We know the area well and did know in advance that it’s not “Castle Douglas”. Others travellers should be aware!
Lorna, 1-night trip

4/10 Fair

Fiona, 1-night trip

2/10 Poor

Unfriendly
Katrina, 1-night trip

10/10 Exceptional

Robert, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Timothy, 1-night trip

10/10 Exceptional

5-night trip

8/10 Very good

Tracey, 2-night trip

10/10 Exceptional

Hidden Gem 💎

Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁
Christopher, 4-night trip

8/10 Very good

Helen, 1-night trip

10/10 Exceptional

Overnight in New Galloway

Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill
graham, 1-night trip

10/10 Exceptional

Situated in a beautiful town. Very quiet at night. Friendly staff.
Melvyn, 1-night trip

8/10 Very good

Great stay - thank you

Solo traveller on a motorcycle trip, small country inn, owner and staff were friendly, great value and whilst rustic and a little dated, the room was spotless, food was home cooked good and plentiful and a great wee bar - good food, clean room, decent bed and a few beers for very little money.
Alastair, 1-night trip

4/10 Fair

ross Keys

Bad experience. No Sunday food, no Sunday bar. No where in village to get these items. Central heating poor.
Alexander, 1-night trip

6/10 Good

New Galloway

The food was fabulous both breakfast and dinner. Both ladies were pleasant and beyond helpful. Having paid extra for a large room, we were disappointed with our room which could not by any stretch of the imagination be large.
Ann, 1-night trip

2/10 Poor

We booked the hotel under the impression it had a garden as advertised “not true” We booked a four day stay arriving on Sunday the bar and restaurant was closed throughout our stay only opening for the quiz night Wednesday nothing to do with us being there hence we left a day early truly feeling let down and disappointment which having to pay for the night we did not stay with this in mind we would like to request a refund for one night For your info the hotel is for sale! Kind regards Ian Bottomley M 07870686955
4-night trip