To begin with, there was a little bit of a problem with the check-in process, where their code generative system did not work until the last minute. It is to say I was very stressed initially since I had no idea what's going on, and I did not get my codes until the moment that I entered the door, literally. The place is great and serve served its purpose. Location is excellent, it needs to be mentioned. The communication went well most of the time. Some of the requests were ignored, little things like missing tools or things in the kitchen. Not much of the expense on either part, but I ended up buying them myself, since even when we administrator promised, I will have it done, in the end, it was no action on the part. I was told to expect things like this to happen in Portugal.