We never forget our visit to this hotel. 10/10!!
I wanted to propose to my girlfriend at a private location, why I reached out to the staff three weeks in advance.
They told me beforehand that they were happy to help, and once we got to the hotel, the staff took me to the side, and asked what they could do. They prepared our room just the way i asked to, even with a small handwritten card placed on the bed. Now i don’t have a girlfriend anymore, I have a fiancé ! :-)
A couple days later, we sadly got a tsunami-warning, which was quite scary for us, since this is not normal where we’re from. The staff helped us calm down completly, and did so in perfect english.
I can’t recommend this hotel enough.
Location 10/10
Staff 10/10
Room 9/10
Overall rating 9.9/10
Thanks a lot Tokyu Stay Shibuya.