There were gnats in the room. Live ones were annoying, but the dead ones were everywhere.....even in the bedding , even between the sheets. The front desk staff were very nice, but unable to help my disabled mother to get her TV working as the staff that handled such issues had already left for the day. My daughter and her fiance, who are vegan, ask about some ingredients in the free breakfast buffet..... The staff member was unwilling to check the packaging to see if there were dairy products in the biscuits. My family has stayed at this hotel on Labor Day weekend for many years, as there is a family reunion near there. I am not sure that we will be going again. It is 3.5 hour drive from home to get there and another 3.5 drive back home. This was the worst experience we have ever had in all the years we have stayed at this establishment.