2/10 Mediocre
31 de octubre de 2025
I thought it was going to be a pleasant stay but unfortunately not came here for a little vacation checked in and assumed iy was going to be all goo but that was not the case the place as not very clean pulling into the parking lot, had homeless people with all their belongings under the car port living there. We left for the day and when we returned to our room the room was completely flooded our mattress were out side the building, apparently there was a fire in the room next to us and had made the sprinklers go off, who’s I understand unfortunate events do happen but there was no communication on their part they have all my info too no call no text not even a not saying come talk to management which does not sit with me all of our things were soaked that were exposed and not put away and when we did talk with someone all he said was we’re just getting another room no sorry from him didn’t even say anything about an incentive or discount I would really like a full refund and something done about this
Damian
Damian, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
