The hotel is gorgeous, with vintage and modern decorations. We were upgraded to a room with a balcony when we arrived, which was a lovely surprise. The room was absolutely fine in size, not massive, but I’m from London, so I know that European hotel rooms are generally small. The staff are very professional, in particular one of the young ladies who served the drinks by the pool in the afternoons and evenings, who was very funny, and attentive. Breakfast choice was plentiful, different fresh juices every day, fresh fruit, hot food and pastries. You could also order from a menu with omelettes, pancakes etc. The location is amazing, over on the Gaia side, about 200m from the main bridge, so we were in a perfect position for both Porto centre, and the port house side. The only criticisms I had were:The pool is very small; I was aware of this from the description and the photos when booking. It’s shallow, and perfect for just cooling off after a day of sightseeing. However, if there are families with kids, it is disruptive with splashing and screaming in a small space. There are only 8 seats, and at one point a family of 7 people had every seat. One afternoon, the hotel decided to do a model shoot in the pool, which meant we couldn’t use it, but didn’t say anything to any of the guests, they just arrived and started taking pictures. I would also check the schedule of WOW Porto nearby, as on Friday night they had a mass karaoke event until 1am and it was incredibly loud!