2/10 Mediocre
2 de noviembre de 2025
So went to check in they asked for id and took a picture of my passport on a personal phone there's nothing on the policy stating you have to provide id there's no policy about we're it it will be stored or when it will get destroyed this is a breach in the gdp now they can do anything with it when in to my room the bath room window was broken and toilet seat aswell the glass for the shower was absolutely filthy not cleaned not describe how they have made it to be if I was you checking in I would look into to see about providing your id as clearly there's no policy and doesn't state on here that u have to provide id or a £100 deposit as this is what they request from you and the id and the deposit is incase u break anything I would avoid this hotel at all cost even the WiFi cut of through the night tried contacting them to have a late check out couldn't get hold of any one then when u do and u get told you can stay free till 12pm then they come up saying u should of been out at 10am there's no communication what so ever even hotels tried ringing on a number of occasions to sort these issues out and got nothing this is poor and then refuse a refund so AVOID AT ALL COST
Lord Dean
Lord Dean, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com