Room was small but nice and clean. Check-in was frustrating since i was never sent the door code, Room number had changed and since they have no front desk it is all done via emails and text.....except I never got them and had to call 4 times to get someone to answer while awkwardly wanting in the common room. Then the customer service person who was kind and helpful was supposed to send me an after hours door code. Never got it, called later to get it and no answer again, left a voicemail no response. Waited an hour called again, got code verbally for the doors and she was going to send it to me, she verified my phone number to send it to, never got it again. Thank goodness I got it verbally from her or we could have been left locked out.