2/10 Mediocre
21 de junio de 2025
I arrived at the property and was unable to gain access via the intercom or the phone number listed in the confirmation email and on the Hotels.com website. I waited outside for around 20–30 minutes before being let in by someone who happened to be entering the building.
Once inside, I was unsure where to go as my app hadn’t been set up correctly. I eventually found an office with two staff members and asked for assistance.
The listing did not clearly state that this is shared accommodation, with communal kitchen facilities and other occupants, more like a hostel. This was not suitable for the nature of my trip, and had I known, I would not have booked.
The listing did not clearly state that the accommodation was shared, with communal kitchen facilities and other occupants—similar to a hostel setup. This was not suitable for the nature of my trip, and had this been disclosed, I would not have made the booking.
In addition, the room itself had several issues: there was a constant noise from the air conditioning unit that could not be turned off, and the window blinds were poorly fitted with no curtains provided, making it difficult to block out light and get a proper night’s rest, I was also told by several taxi drivers the area wasn’t a nice area to be in.
Due to these issues and the misleading listing, I was forced to book another hotel for several nights at additional personal cost.
Dale
Dale, viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com
