6/10
The Urban Leisure Grantham has so much potential and at first glance looks smart and welcoming but in truth there is very little attention to detail paid to fixtures and fittings and despite reporting a significant safety issue immediately upon checking in, this had still not been resolved two days later when checking out.
Plug socket damaged - unsafe and risk of electrocution.
Key card door lock not functional.
“Double” bed was two singles of differing heights pushed together.
Chair useless as bottom had fallen out of it.
Table wonky with the top loose.
Fan promised by receptionist on hottest day of the year never materialised.
“Damage must have been caused by previous occupants” is only valid so far!
Alec
Viaje de 2 noches