Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
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Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately INR 150 for adults and INR 100 for children
Pets
Pets are allowed for an extra charge of INR 500 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Also known as
Family Castle & Restaurant
Frequently asked questions
Are pets allowed at Family Castle Hotel & Restaurant?
Yes, pets are welcome. There's a charge of INR 500 per pet, per day.
Is parking offered on site at Family Castle Hotel & Restaurant?
Yes, there's free self parking.
What are the check-in and check-out times at Family Castle Hotel & Restaurant?
Check-in start time: 11:30 AM; Check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near Family Castle Hotel & Restaurant?
Yes, there's an onsite restaurant.
Does Family Castle Hotel & Restaurant have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Family Castle Hotel & Restaurant like?
Family Castle Hotel & Restaurant is in the heart of Thiruvananthapuram, a short 3-minute walk from Thiruvananthapuram Kochuveli Station and 20 minutes' walk from LuLu Mall Thiruvananthapuram.
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Reviews
Family Castle Hotel & Restaurant Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.0
Amenities
5.4
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 25, 2026
SO convenient for the railway station (Trivandrum north)Nice welcome at reception.Room fine with A/C and a good shower.
However we were told that breakfast was at 7.30 but there was no breakfast by 8 am and we had to leave;no sign of anyone at the reception.
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
May 28, 2025
Excellent hotel and supportive staff
Sajan
Sajan, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Amazing place
It was amazing the staff were great, even when they didn’t understand English they made sure there would be a person ready to help. It’s a great location and amazing for the price
Braden
Braden, 1-night trip
Verified
8/10 Very good
Nov 1, 2025
All was ok. But this hotel is in the railway station so there was so much noise in the room whole night. They should put double glass on the windows to minimize the train noise.
Subhash
Subhash, 1-night trip
Verified
6/10 Good
Jan 14, 2025
Not so great but ok for the price
It was ok, service you have to ask for everything even shampoo and towel.
Veer
Veer, 1-night trip
Verified
2/10 Poor
Jan 13, 2026
Dear Sir/Madam,
I am writing this email to formally raise a serious complaint regarding my recent room booking through Expedia and to request an immediate cancellation and full refund due to extremely unacceptable and unhygienic conditions.
When I arrived at the property, the receptionist appeared to be half asleep and showed no professionalism. The room that was allotted to me was very small, poorly maintained, and had a strong bad smell. The bed sheets were clearly not washed, with visible hair, dirt, and stains on them. The overall setup of the room was extremely dirty and unhygienic. The washroom condition was equally bad, making it completely unusable.
The moment I entered the room, I felt nauseous and had the urge to vomit. I could not stay even for a short time due to the health risk and discomfort. I have never experienced such a terrible accommodation in my life.
I strongly believe that a property with such conditions should not be licensed or listed on Expedia, as it poses serious hygiene and health concerns for guests.
Due to these reasons, I did not stay at the property and am requesting an immediate full refund of the amount paid. I am willing to provide photos or any additional information if required.
I kindly request you to take this matter seriously and process my refund at the earliest.
Thank you for your attention. I look forward to your prompt response.
Sincerely,