When you stay at Tru By Hilton Gananoque, On, you'll be within a 10-minute drive of Lake Ontario and Thousand Islands National Park. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool.
Shorelines Casino Thousand Islands - 5 min walk - 0.5 km
BMX Track and Skateboard park - 13 min walk - 1.2 km
Thousand Islands OLG Charity Casino - 2 min drive - 2.2 km
Gananoque Boat Line - 3 min drive - 2.9 km
Thousand Islands Playhouse - 3 min drive - 2.9 km
Getting around
Kingston, ON (YGK-Norman Rogers) - 37 min drive
Watertown, NY (ART-Watertown Intl.) - 54 min drive
Gananoque Station - 5 min drive
Restaurants
Tim Hortons - 11 min walk
Popeyes - 2 min drive
McDonald's - 12 min walk
Subway - 2 min drive
Bar Petunia - 3 min drive
About this property
Tru By Hilton Gananoque, On
When you stay at Tru By Hilton Gananoque, On, you'll be within a 10-minute drive of Lake Ontario and Thousand Islands National Park. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool.
At a glance
DONE
Hotel size
32 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Litter boxes available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
Shared microwave
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Computer station
Services
24-hour front desk
Luggage storage
Facilities
Garden
Television in common areas
Fitness center
An indoor pool
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Freshen up
Free toiletries
Stay connected
Free WiFi
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50.00 per pet (may vary based on length of stay), plus a one-time cleaning fee of CAD 50.00
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
Also known as
Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque
Frequently asked questions
Is there a pool at Tru By Hilton Gananoque, On?
Yes, there's an indoor pool.
Are pets allowed at Tru By Hilton Gananoque, On?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of CAD 50.00 per pet, per day. Service animals are exempt from fees. Litter boxes are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Tru By Hilton Gananoque, On?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Tru By Hilton Gananoque, On?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Tru By Hilton Gananoque, On?
No, this hotel doesn't have a casino, but Shorelines Casino Thousand Islands (5-min walk) and Thousand Islands OLG Charity Casino (2-min drive) are both nearby.
What is there to do at Tru By Hilton Gananoque, On and nearby?
Tru By Hilton Gananoque, On has an indoor pool and a fitness center, as well as a garden.
What's the area around Tru By Hilton Gananoque, On like?
Tru By Hilton Gananoque, On is a short 18-minute walk from Lake Ontario and 5 minutes' walk from Shorelines Casino Thousand Islands.
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Reviews
Tru By Hilton Gananoque, On Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with good variety of food and attentive staff. (16 reviews)
The indoor pool was nice and refreshing, with some guests finding it a great feature of the property. (7 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 22, 2026
Clean room
Michele
Michele, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Room was great & clean
Kathy
Kathy, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
friendly staff
david
david, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Great stay! The hotel made sure to welcome us so very well for our 50th Anniversary weekend. Even made us a beautiful Anniversary card and some gifts. Very friendly staff and a spotless hotel!
Glen
Glen, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Staff was wonderful and room was comfortable and very clean.
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Staff were great, & the rooms were clean. Thankyou
Kathy
Kathy, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Rooms were very clean and looked new
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Newer hotel. Great staff.
Great lobby area.
Lise
Lise, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Amy E
Amy E, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
New clean hotel.
Roman
Roman, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Love this place rooms very clean staff very friendly.
John
John, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Shawn
Shawn, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
The room was excellent - clean and with everything we needed. And all of the staff we encountered were extremely friendly.
darryl
darryl, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Spotless brand new quiet
Pool table and board games in lobby
Bright and lots of windows
Good breakfast selection
Clean
Highly recommend
Carolyn
Carolyn, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
A nice new hotel. Staff were so friendly. Will stay there again.
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Nice clean hotel. The game room is a nice touch. Close to all of the Thousand Islands attractions.
Ganashyam
Ganashyam, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Pros: new clean, good breakfast, attentive staff, nice bathroom
Cons: small ish rooms, bad / flat pillows, no microwave or large table
Jennifer
Jennifer, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Lovely staff at check in. Breakfast buffet was very good and staff constantly maintained the food and supplies and kept the service area spotless.
Allan
Allan, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Good parking and very clean rooms
andrew
andrew, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Very nice and clean property. good breakfast
Karamjeet
Karamjeet, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Front desk check in was awesome. Extremely helpful & friendly 😊
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
This place is new, very clean, Melissa was very friendly and helpful. It very accessible to shopping and restaurants. I would highly recommend this place.
Evelyn
Evelyn, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Very clean, courteous. great location. Nice design & colour scheme.
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Their was nothing we didn’t like about our stay
It was a pleasant stay
The staff was excellent and very helpful
Can’t wait to return
Denny
Denny, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2025
The hotel was very clean. Staff were welcoming and made our short stay enjoyable.