Sur Plaza Hotel, where ocean views meet modern comforts. Enjoy a refreshing drink at the bar, unwind by the outdoor pool, or get active in the gym. With free in-room WiFi and laundry services on site, your stay is sure to be a relaxing retreat that guests rave about.
23 Al Aise Street, Sur, Ash Sharqiyah South Governorate, 411
What's nearby
Bilad Sur Castle - 2 min drive - 2.0 km
Sunaysilah Fort - 3 min drive - 2.6 km
Al Ayjah Lighthouse - 12 min drive - 8.9 km
Wadi Shab - 50 min drive - 55.5 km
Turtle Beach - 60 min drive - 62.3 km
Getting around
Airport shuttle (surcharge)
Restaurants
Vaidyan’s Fish & Grill - 2 min walk
Sur Istanbul Turkish & Arabic Foods - 3 min drive
Mersal Cafe - 2 min drive
Brew Oz Specialty Coffee - 5 min drive
A21 Specialty Coffee & Roastery - 6 min drive
About this property
Best Western Sur
Situated by the ocean, Best Western Sur is a great choice for a stay in Sur. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a fitness center and a terrace.
At a glance
DONE
Hotel size
105 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Restaurant
Bar/lounge
24-hour room service
What to do
Pool table
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Grab bar near toilet
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of OMR 75 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for OMR 20.0 per night
Airport shuttle service for children up to age 12 costs OMR 75.00 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Sur Plaza
Sur Plaza
Sur Plaza Hotel
Sur Plaza Hotel Oman
Sur Plaza Hotel
Best Western Sur Sur
Best Western Sur Hotel
Best Western Sur Hotel Sur
Frequently asked questions
Is there a pool at Best Western Sur?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Sur?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Sur?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Sur?
Yes, an airport shuttle is available. The charge is OMR 75 per vehicle one-way.
What are the check-in and check-out times at Best Western Sur?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Best Western Sur and nearby?
Best Western Sur has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Sur?
Yes, there's an onsite restaurant, Oysters Restaurant.
What's the area around Best Western Sur like?
Best Western Sur is located on the boardwalk/promenade.
Popular attractions include Bilad Sur Castle, which is 3 minutes away by car.
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Reviews
Best Western Sur Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
6.2
Location
8.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
Pool
Restaurant
Service staff
Room
Reviews
Verified
10/10 Exceptional
Nov 1, 2025
Great staff, very good food, and super clean.
Boyd
Boyd, 2-night trip
Verified
8/10 Very good
Oct 21, 2025
The shower was a bit hit and miss. Rooms basic. Dated. Has great pool great bar.. food was hit and miss. Location was good
Kerry
Kerry, 2-night trip
Verified
10/10 Exceptional
Mar 4, 2024
Convenient place, friendly staff, clean room
Nibras
Nibras, 1-night trip
Verified
8/10 Very good
Dec 16, 2023
Quality vs price, nothing to complain. We ate at the restaurant, service and food was excellent. We also took advantage of the their pool which was a plus for us.
Réal
Réal, 1-night trip
Verified
4/10 Fair
Jan 30, 2026
Dated room- hot water didn't work. Poor facilities overall. The parking was the only good thing.
Puneet
Puneet, 1-night trip
Verified
8/10 Very good
Aug 8, 2022
Nice hotel with clean rooms and swimming pool.
Nice, refurbished hotel with clean rooms and kind staff. Hotel has a swimming pool in which you can cool down. By car you can find plenty of restaurants within 15 min distance.
Verified traveler
1-night trip
Verified
6/10 Good
May 21, 2023
The Sur Plaza hotel is a decent place to stay in Sur, Oman. It is easy to find when you drive into town. The restaurant has good food for breakfast and dinner. The staff was friendly.
Daniel
Verified
6/10 Good
Oct 31, 2025
The staff at the restaurant were rude and very pushy.
We came about 60-90 minutes before closing and they looked annoyed. We sat down and they told us we had to let them know in 5 minutes if we wanted food or we couldn’t order because they would close the kitchen.
We asked if we could order shisha and they told us we had to go to the other side of the pool to do that. We mentioned we wanted to order food as well and they said “which one fo you want first. You have to eat here but smoke shisha over there”
We ended up only ordering hummus and some bread because they gave us such a hard time.
They came to our table about 5-6 times to see if we were finished with the food because they wanted to clean up.
It was annoying and not a great impression
Blazenka
Blazenka, 1-night trip
Verified
8/10 Very good
Apr 7, 2024
The only negative point is that the AC is set at a very low temperature. It's an on or off AC : no possibility to set the temperature at a desired degree or strength of air flow. It's really freezing as you enter the room. One night is enough to catch a cold!
Laurence
Laurence, 1-night trip
Verified
8/10 Very good
Jan 6, 2026
Hôtel correct pour une nuit à Sur. Les chambres étaient propres et confortables. Les salles de bain mériteraient un coup de neuf mais correct dans l’ensemble
Mickael
Mickael, 1-night trip
Verified
8/10 Very good
May 30, 2025
Ottimo hotel un po vetusto negli arredi ma pulito e personale molto cortese
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
May 3, 2025
Bien !
Joli hôtel familial et calme : nous avions par moment la piscine pour nous seuls. Le petit déjeuner était bon, vous êtes bien localisés pour vous déplacer en voiture. Le personnel est très gentil.
Tracy
Tracy, 1-night trip
Verified
8/10 Very good
Mar 17, 2025
Fint hotel til prisen.
Fint hotel til prisen.
Birgitte
Birgitte, 1-night trip
Verified
8/10 Very good
Nov 11, 2024
Bien
CHIRAZ
CHIRAZ, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2024
周辺は静かなエリア。ただ昼間は上階の工事の音がうるさかったです。
YUSUKE
YUSUKE, 1-night trip
Verified
8/10 Very good
Jan 17, 2024
Rigtig fint og stort hotel men meget hård seng.
morten
morten, 1-night trip
Verified
8/10 Very good
Dec 30, 2023
Séjour convenable mais des points à améliorer
Séjour convenable (4 nuits avec petit déjeuner)
Chambre : quelques odeurs d’égouts dans la Sdb, pression faible à la pomme de douche
Petit déjeuner : nappe et serviettes pas propres (remarque faite au personnel et à l’accueil : reçu appel du manager mais problème identique le lendemain)
Roland
Roland, 4-night trip
Verified
4/10 Fair
Nov 20, 2023
Chambre bruyante et nourriture infame
Nous avions une chambre côté route de grande circulation, même si la chambre était spartiate c'était surtout le bruit de la route. Fenêtres qui ferment mal, nous avons dormi avec les bouchons dans les oreilles mais ca ne suffisait pas. Sinon on décourage fortement la restauration, nourriture chère, sans saveur (buffet dont nourriture froide). On était tous seuls à l'intérieur car ils n'ont pas voulu nous donner une table dehors. Petit-déjeuner idem, nourriture basse gamme. À éviter à tout prix.
Lydia
Lydia, 1-night trip
Verified
8/10 Very good
Sep 20, 2023
Hotel molto carino, personale disponibile. Struttura pulita e rapporto qualità prezzo molto buono.
Ottavio
Ottavio, 1-night trip
Verified
10/10 Exceptional
May 7, 2023
Das Hotel war sehr sauber, große Poolarea, große Auswahl beim Frühstück und Abendessen sowie freundliches Personal.
Würde es sofort wieder buchen.
Vera
Vera, 2-night trip
Verified
8/10 Very good
Jan 27, 2023
Bon hotel pour transit
Bon hotel avec un bar.
Assez bruyant pour les chambres côté route.
Sibylle
Sibylle, 2-night trip
Verified
6/10 Good
Jan 16, 2022
L'hotel se trouve le long d'une grande route et la fenêtre fermait mal. La chambre était donc très bruyante. Par contre, le personnel est gentil, le repas correct.
Scampucci
Scampucci, 1-night trip
Verified
8/10 Very good
Oct 5, 2021
value for money
PETROS
PETROS, 6-night trip
Verified
10/10 Exceptional
Aug 9, 2021
Nice
Nice hotel with perfect Swimming pool, i really enjoyed it
Mahmood
Mahmood, 2-night trip
Verified
8/10 Very good
Apr 12, 2021
nice mistake
I actually booked this place by mistake, but it turned out well.
The hotel was a very pleasant place for an overnight stay.
The room was spacious ( actually a surprise upgrade on my original booking ) and well laid out.
Staff were very helpful.
The evening meal was delicious, and the breakfast was okay - though I arrived a little too late, I think. Having fresh, rather than processed cheese would have been nicer.
All in all, a good place for a business stopover.