Great location, epic interior design, and friendly staff on site, but overall we felt a bit let down.
We stayed in the attic room and quickly understood why earplugs were provided — a nearby place is very noisy at night, which wasn’t communicated beforehand, and we didn’t sleep well. The room also lacked basic practicality: no hooks for coats, and only one hook in a very wet bathroom for towels, which were not replaced and stayed damp. Minor issues, but the hot and cold shower taps were swapped, and the shower head holder felt awkward to use.
The biggest concern was receiving a scam WhatsApp message asking for payment details. The hostel later confirmed a data breach but didn’t warn guests in advance. Our pre-arrival question was also never answered, so despite great staff on site, communication was poor.
Stylish place with lots of potential, but better communication and a few practical fixes would improve the experience.