6/10 Bueno
5 de enero de 2026
Communication and more professional way to send documents. I was told to send through WhatsApp, which I do not have nor do I plan to. Eventually, the person I dealt with allowed me to send via email, but only after they told me previously that outside of WhatsApp there is no other way to send documents. When I arrived there was issues with preliminary check in and it almost lead me to be without accommodations after traveling from out of country to get there. When I tried calling to get things straightened out I left a message and I got no call back. After calling from my wife's phone I got a call back immediately. Was not happy with the initial experience but things were better once check in was settled.
Aaron
Aaron, viaje de 7 noches
Opinión verificada de un huésped de Hoteles.com


















