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Hotel HW Express

3.0 star property
Central hotel in Santiago, connected to a rail/subway station

Choose dates to view prices

Hotel HW Express puts you within a 10-minute drive of Costanera Center and Parque Arauco Mall. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. The property is just a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Offsite parking available
  • Snack bar/deli
The current price is $58
$58 total
Mar 19 - Mar 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hair dryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hair dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
60 San Antonio, Santiago, Región Metropolitana, 8320259

What's nearby

  • San Francisco Church - 1 min walk - 0.2 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 8 min walk - 0.8 km
  • Palacio de la Moneda - 9 min walk - 0.8 km

Getting around

  • Santiago Intl. Airport (SCL) - 20 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 16 min walk
  • Matta Station - 28 min walk
  • Santa Lucia Station - 4 min walk
  • University of Chile Station - 5 min walk
  • Armas Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪D'leite - ‬3 min walk
  • ‪Bar Nacional 3 - ‬4 min walk

About this property

Hotel HW Express

Hotel HW Express puts you within a 10-minute drive of Costanera Center and Parque Arauco Mall. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. The property is just a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    • Free offsite parking within 656 ft; reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee shop
  • Snack bar/deli

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 4)

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Mastercard, Diners Club

Also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

Are pets allowed at Hotel HW Express?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel HW Express?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel HW Express?

Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.

What are the check-in and check-out times at Hotel HW Express?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM.

What's the area around Hotel HW Express like?

Hotel HW Express is in Downtown Santiago, a short 4-minute walk from Santa Lucia Station and 6 minutes' walk from University of Chile.

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Reviews

Hotel HW Express Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Reviews

8/10 Very good

Good location. Nice and clean hotel and great staff
Terje, 5-night trip

10/10 Exceptional

Convenient. Very comfortable bed and bedding.Pleasant staff. Decent breakfast.
John, 3-night trip

10/10 Exceptional

Clean, great location, staff is helpful
Zhao, 2-night trip

8/10 Very good

Everything perfect, location, staff, Room.
Walter Antonio Gonzalez, 4-night trip

10/10 Exceptional

Staff very friendly and helpful. Location was great. Breakfast was simple but nice.
Stephen, 2-night trip

8/10 Very good

Great hotel, excellent rooms and locations if one wants to be in town center. Breakfast is ok. One big negative, they refuse to store luggages.
Nicolas, 1-night trip

10/10 Exceptional

Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Torunn, 3-night trip

8/10 Very good

Limited breakfast, too many room restrictions.
Ramon Alejandro Caballero, 5-night trip

10/10 Exceptional

I loved the modern boutique style of the hotel, loved the breakfast and Flor is amazing guest ambassador of the hotel. The room comfortable, the location of the hotel is strategic to most historic attractions and Barrio Larrastegui, - worth staying and choosing as your next stay. At night the location is the opposite of the day transit quiet/noisy. A downer is they don't have a storage to hold your suitcases as many hotels but I was refereed to a nearby hotel at a reasonable rate price.
Jesus, 4-night trip

8/10 Very good

The hotel rooms are relatively new and comfortable, the breakfast is good and the location is ace. The only down for us was getting to the hotel and finding out they did not offer to keep luggage in the location. So, we had to wait a couple of hours with our luggage for the check-in time. If you are coming from an international flight consider messaging the hotel and pay the extra for an early check-in.
Carolina, 3-night trip

10/10 Exceptional

Nice hotel and staff real nice and helpful
Tashika, 7-night trip

4/10 Fair

Foods for breakfast are neither tasty nor fresh. The bathroom is too tight. It doesn't suit the categories of a hotel. more like a motel.
Kun-Won, 1-night trip

8/10 Very good

thanks
Alejandro, 3-night trip

10/10 Exceptional

Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated.
Beatrice, 4-night trip

8/10 Very good

Room clean, nice staff at front desk, helped arrange taxi to airport, and tours. But breakfast was simple. They did not have luggage hold so we had to pay extra to get into our room even though it was ready! Also day we left we had to pay extra for our bags on a tour before going to airport since a late departure! The luggage fees and extra room fee made up for a lower priced hotel. Next time I will verify these things I’ve always took for granted in the past. That really added up!!!
sharon, 3-night trip

8/10 Very good

I arrived at noon and didn’t have a place where to store luggage they had me wait until 3 o’clock before I got into my room, which is fair enough if there were no rooms available, but they were plenty.
mido, 1-night trip

8/10 Very good

Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Theresa, 5-night trip

4/10 Fair

-
Maribel, 1-night trip

10/10 Exceptional

Nice service and friendly front desk staff! Thanks a lot!
Chia Yin, 1-night trip

8/10 Very good

Not bad
Leigh, 3-night trip

4/10 Fair

The negatives: The breakfast was awful — everything tasted cheap, processed, and bland. The servers put out the bare minimum, so after just a couple of guests the food trays were already empty. The area around the hotel is terrible; the staff themselves advised us not to go out after dark. There are drug users and homeless people openly urinating in the street. The hotel also has an absurd policy that does not allow guests in your room. I’ve stayed in hundreds of hotels around the world and have never encountered such a restriction. It’s ridiculous — if I’m paying for the room, I should be free to decide who enters it. To make things worse, most of the staff were rude and unhelpful. We honestly couldn’t wait to leave. Do yourself a favour: avoid this hotel and this area altogether.
Dougie, 6-night trip

8/10 Very good

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Benjamin, 1-night trip

6/10 Good

No way to store luggage if arriving prior to check-in or leaving after check-out - one of few hotels with no such availability. Only one key per room allowed. reception is staffed around the clock, but staff is often indifferent. A comfortable bed and quality linens and pillows, as cited in other reviews, a primary reason for choosing this hotel. There was good daily cleaning The room was basically two beds and two small night stands in a small space - a very small closet with just three hangers, no desk or chair - nowhere for a laptop computer or anything else. Bathroom badly designed – door does not open and close easily without ramming oneself. There is no clothes line in the bathroom. Showers have sporadic lukewarm and tepid water, never hot – no way to keep water in the shower, so it gathers on the bathroom floor. No shower soap after asking twice – toiletries not of good quality, I recommend bringing your own. Bathroom had no tissues, no wash cloths, and bad lighting. The small round mirror was the only one in the room. Breakfast was horrendous – an assortment of dry stale pastries, eggs, hotdogs, two corn cereals, orange drink. Hardly anything edible. The hotel is centric and convenient for exploring the historic center and some major museums, as well as the two big Cerros. It's a busy street with lots of busses, though noise was not really an issue. The neighborhood is very dirty with trash and garbage everywhere, and many blocks have an acrid odor of urine.
Small and inconvenient room, but good beds.
Keith A, 5-night trip

10/10 Exceptional

A QUALIDADE DOS QUARTOS E ATENDIMENTO DA RECEPÇÃO.
CARLOS ALBERTO, 3-night trip

10/10 Exceptional

Lo mejor del hotel es su ubicación, estå cerca de todo lo mås importante para visitar. La habitación, muy amplia y limpia. Lo recomiendo y lo volveria a coger
Belen, 1-night trip