Does The Alexander offer free cancellation for a full refund?

Yes, The Alexander does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at The Alexander?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Alexander?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.

What's the area around The Alexander like?

The Alexander is a short 11-minute walk from Singleton Park and 14 minutes' walk from Swansea University.

The Alexander, Swansea: Hotel Reviews, Rooms & Prices

6/10 Good

Aug 23, 2020

Accommodating and helpful after I booked the wrong day! Lovely bed. Good for a stopover

CJ, 1-night trip

10/10 Exceptional

Aug 20, 2020

Great location!

Hotel was excellent the service was second to none. Lin and the housekeeping team were ever so helpful during my 3 night stay.

Darren, 3-night trip

8/10 Very good

Aug 19, 2020

The Alexander is really well placed just 12 mins from the beach and it’s got good security and I was upgraded to a double room from a single which was a wonderful surprise. My room was spotlessly clean with a comfy bed with nice white linen and a spotless bathroom with bath and shower and fluffy white towels. There was a big flat screen tv (I didn’t use it) and a view over the rooftops down to the sea. I slept very well. Just be aware as it is an old Victorian house that the sound proofing isn’t brilliant. I could hear a child running around and crying in the room above me early evening but I slept undisturbed. Very good stay for one night in Swansea as I was passing through. And Lynn the owner was very helpful and charming when we spoke on the phone (I booked last minute so she gave me the instructions to self check in - all v easy). Thanks.

Helen, 1-night trip

10/10 Exceptional

Jul 27, 2020

Lovely, spacious room. Clean and tidy and well decorated. Needed a mat in the bathroom as you get out of the shower. Very slippery floor when wet.

1-night trip

4/10 Fair

Feb 17, 2020

Huf

Nedslitt gammelt og trangt..fraværende trykk og vann i dysj. Kun en nøkkel pr rom,manglende lyspærer og lysrør. Anbefales ikke. Det eneste som var positivt var prisen.

Olaf Martin, 4-night trip

4/10 Fair

Jan 1, 2020

Visible damp problem. No check in staff - just a key safe. Noisy.

1-night trip

8/10 Very good

Dec 21, 2019

Self check in, no staff, lot of independence, doesn't feel like a hotel, I like that

1-night trip

4/10 Fair

Dec 10, 2019

Disappointed

We waited on the street in the rain trying to contact the manager to get the code to the front door & our room. The bed was crippling. A woman attempted to break into our room while we were dressing the next morning. We checked out two nights early because of the discomfort & safety issue.

3-night trip

4/10 Fair

Nov 8, 2019

Not a room, but an igloo

I appreciate first of all that this was a cheap room, but only because advertised at 50% discount so should have been £52 per night. The room was like an icebox and the radiator had been jammed to off position. I therefore had to layer up in clothing and even put my outer jacket on when going to sleep. As the premises are unmanned, there is a telephone number for guests to call - this number did not connect to a person. Therefore I was not able to get any help with this. It was the most uncomfortable situation to be in. Definitely not recommended during cold spells

Elizabeth, 2-night trip

6/10 Good

Oct 23, 2019

Disappointing stay.

We stayed in room 2, a family room of 1 x double and 2 x single beds. Beds comfortable enough, although the sheets etc were clean, they did smell strongly of washing powder? An issue with the main curtain is that it did not close in the middle and the resulting 6" gap provided enough light to almost illuminate the room via the streetlamp directly outside. The bathroom although clean did not have a plug for the hand basin which meant running water whilst having a shave and one of the handles to the shower has the appearance and feel of being badly corroded so suggest this needs to be replaced. So why not complain well - my biggest issue is with the parking so the required number to discuss was called (and message left with name and phone number) and here 2 days later, still no response. My belief from the description given re parking was there would be parking close to the hotel which is on a main road. Whilst I missed the online text indicating parking was based on fitting in with local residents, I did not expect either to have to park so far away or to have to move my car before 09.00. (can park between 18.00 and 08.00 then for 1 hour no return for 2 hours meaning leave by 09.00). There seems to be no provision at all to park on site. Altogether a disappointing stay although with some tweaks many issues could be corrected.

Alan, 1-night trip

6/10 Good

Oct 18, 2019

Awful smell of damp Throughout, bed was obviously old worn out mattress.

mark, 1-night trip

2/10 Poor

Sep 23, 2019

Styr unna!

Kjellerrom uten vindu, muggent og rått, dusj og do i et kott under trappa ute i gangen.

Eldbjørg, 2-night trip

6/10 Good

Sep 16, 2019

Check in was not good had to walk down a lane to get to our room which was very small the cleanliness of the room was to a high standard

Jane, 1-night trip

8/10 Very good

Aug 9, 2019

Just right for a short stay,quirky decor,clean ,comfy,great staff particularly Pat who sorted out queries

1-night trip

4/10 Fair

Aug 2, 2019

Geen sleutel aanwezig, geen warm water aanwezig en erg rumoerig

1-night trip

2/10 Poor

Jul 15, 2019

What a hell!

When the room door was opened, what a terrible picture! There was a rubbish bin right in the middle of the room, the naked mattress has neither quilt and nor sheet or bed cover. The cup was placed by the sink, the kettle was up next to the window with its leads dropping to the floor, a broken part was on the floor as well. Dirty with bad smell! When contacted the telephone number several times, a replacement was given in a basement room without window, which is hard to breath during the hot summer night. Later, about 21:30, a room in another location was given, and a taxi has to be used to go there. That is the experience of the Alexander!

1-night trip

6/10 Good

Jul 15, 2019

Great location, room was clean and linen was immaculate! The room was a bit tired and only about a tenth of toilet paper on the roll... If i had paid £75 per night i wouldn't have been disappointed, however, we paid £193 for one night and expected a little more at that price...

1-night trip

6/10 Good

Jul 7, 2019

Was given several codes to enter the propert and retrieve room key from a key box. A 4 figure code was required-but a 3 figure code was supplied. I called the number supplied several times but it was engaged. A zero was missing from the code but I only worked that out by luck. On opening the box there was no key inside. It took several more calls to get an answer by which time I had already overrun in the time taken off work to check in. There was little sense of urgency considering I was standing in a self check in property unable to check in. Itvteamspored the key had been kept by the previous occupant and there was no duplicate. The Alexander was full that day so I was booked into a guest house across the road. That guest house was a typically dated cramped (but thankfully clean) seaside b & b. If this was an upgrade I’m glad I couldn’t get into the original place. I wasn’t offered any compensation so I had paid for a room I didn’t stay in and had to stay in an alternative I would never have chosen myself.

1-night trip

6/10 Good

Jul 3, 2019

geht so.

Die Lage ist gut. Leider hatte unser Zimmer kein Fenster und lag im Keller. Das Bett war zudem instabil und brach schon vom bloßen Hinsetzen zusammen.

Miriam, 1-night trip

4/10 Fair

Jul 1, 2019

Below parr

Basement room, shared smelly bathroom, was expecting an ensuite bathroom. Extremely noisy room, the room above banged on the floor everytime my friend orgasmed, sound proofing needs to be improved.

Gareth, 1-night trip

2/10 Poor

Jun 1, 2019

I was paid extra for parking, when I arrived here couldn’t find parking spaces, email text and call them million times no one answered, after 5 and half hours they answer me, bathroom didn’t w shower gel .only have a hand wash . The mattress is horrible really uncomfortable, disappointed for this hotel

1-night trip

8/10 Very good

May 4, 2019

A comfortable stay, after an initial mishap sorted

Unfortunately, I discovered a bit of a mishap, upon arrival at the Alexander, where I had rebooked a comfortable single room that I had stayed in two years ago. There was water pouring through my bathroom ceiling, due to a sudden problem with the shower floor's plumbing in the room above. One of "those things" that can happen in older properties,! Both of the affected rooms in the Alexander were immediately closed for repairs, so my review now applites to the White House. The hotel's owners could not have been kinder and displayed exceptional customer service, promptly upgrading me to a lovely double room in another hotel of theirs, just up the road. I was very comfortable and contented in the White House for the rest of my stay.

Pamela, 4-night trip

8/10 Very good

Mar 9, 2019

Parking is the only problem we had but it is located close to restaurants, shops and bars

1-night trip

8/10 Very good

Mar 5, 2019

The stay was very good, apart from a condom that was found by the bed but the manger and owner sorted out quickly so not bad stay for the first time.

1-night trip

8/10 Very good

Feb 22, 2019

The room was clean and was ok for what I needed but it was alot smaller than I imagined. My cruise ship room was bigger than what we had but It was clean and served our purpose to wash/sleep. Staff awnser mobile very quick when I realised I had the pig of a parking space at the back but couldn't get on it due to obsticals so offered to move everything in 10mins of my text. Will deffo recommended and will be back. Location is 20 mins walk from town, plenty of places to eat and go out on sketty road

2-night trip

The Alexander

Choose dates to view prices

Photo gallery for The Alexander

Reviews

Popular amenities

Main amenities (4)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Comfort Double Room, 1 King Bed, Ensuite

Comfort Double Room, 1 King Bed, Ensuite

Highlights

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Highlights

View all photos for Economy Single Room, 1 Twin Bed, Shared Bathroom

Economy Single Room, 1 Twin Bed, Shared Bathroom

Highlights

View all photos for Single Room, 1 Twin Bed, Ensuite

Single Room, 1 Twin Bed, Ensuite

Highlights

View all photos for Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite

Highlights

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Highlights

View all photos for Basic Single Room, 1 Twin Bed, Ensuite

Basic Single Room, 1 Twin Bed, Ensuite

Highlights

Classic Twin Room

Highlights

Similar properties

Amelia Airheart

Amelia Airheart

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Alexander

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Other information

Property amenities

What to do

Services

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Fees & policies

Children & extra beds

Policies

Also known as

Frequently asked questions

Does The Alexander offer free cancellation for a full refund?

Are pets allowed at The Alexander?

Is parking offered on site at The Alexander?

What are the check-in and check-out times at The Alexander?

What's the area around The Alexander like?

Have a question?

The Alexander Reviews

Reviews

Very Good

8.8/10

8.6/10

6.6/10