2/10 Mediocre
24 de marzo de 2025
Kearney - SHUT IT DOWN and take their licenses!!!!
I would give this place a ZERO if I could!
As we stood in line a lady came down and let the front desk know that the bathtub in her room was shoiting water out where it shouldn't be. Floor in the bathroom was soft. A complete hazard.
We got there checked in, and the room they gave us was already occupied. I walked into a room and there were people already in there!! It also wasn't the King Suite I booked for my family of 4. Went back to the front desk and they did not have a King suite available that I had booked a week in advanced. The only room they had was a room with a king bed. I asked where are my kids supposed to sleep on the floor? They didn't have an answer. They told me it was rither a glitch in the system and errors happen. We ended up having to find another hotel because they didn't have a room to fit my family nor tried to remedy the situation to accomodate us for their mistake! This was at 10pm, we had a wresting tournament to be at early there in Kearney that next morning. It took us until 11pm to find one of the very very few rooms still available that night. It was also 3 times more expensive! Kearney was a jammed packed town that night. I'll never stay there again! Amenties advertised are not available. Pool is broken, no breakfast. No one should have to come into town late with children and have to deal with this. The place should be shut down and never reopened. The 'remodeled rooms' are still an absolute dump, completely shoddy remodel.
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