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Hilton Queretaro

4.5 star property
Luxury hotel with 2 restaurants, near Aqueduct of Santiago de Querétaro

Choose dates to view prices

Near Paseo Querétaro Shopping Center, Hilton Queretaro offers an upscale retreat. Relax with spa services like a manicure/pedicure or lounge by the outdoor pool with cabanas and sun loungers. Connect to WiFi, enjoy al fresco dining at one of two restaurants, and appreciate the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 7 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $139
$166 total
includes taxes & fees
Apr 26 - Apr 27

Why we love this property

Culinary delights everywhere
Al fresco and poolside dining awaits at 2 restaurants. Grab drinks at 2 bars, order in-room champagne, or plan private dining after winery tours nearby.
Dreamy bedside bliss
Premium bedding with Egyptian cotton sheets creates a luxurious sleep experience. Champagne and turndown service await behind blackout drapes.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room With Two Double Beds

  • Sleeps 4

Executive King Room

  • Sleeps 2

Junior King Suite

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

View all photos for Room With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 2

View all photos for One-Bedroom Presidential King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One-Bedroom Presidential King Suite

  • Sleeps 2

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  • Pool
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9.4 out of 10, Exceptional, 1,005 reviews
The price is $173
$206 total
includes taxes & fees
Apr 19 - Apr 20
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About the neighborhood

Map
Anillo Vial II Fray Junípero Serra 1500, Colonia Arboledas, Querétaro, QUE, 76140

What's nearby

  • Plaza Boulevares Shopping Mall - 9 min walk - 0.8 km
  • Queretaro 2000 Park - 12 min walk - 1.0 km
  • Plaza del Parque Shopping Mall - 12 min walk - 1.0 km
  • Franciscan Missions - 3 min drive - 3.4 km
  • Marista University of Querétaro - 4 min drive - 3.4 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Tacos El Pata - ‬18 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk
  • ‪La Parilla Leonesa - ‬15 min walk
  • ‪Los Bisquets Obregon - ‬18 min walk

About this property

Hilton Queretaro

At Hilton Queretaro, you'll be just a 5-minute drive from Aqueduct of Santiago de Querétaro and Paseo Querétaro Shopping Center. Guests can indulge in mani/pedis, and Thandi, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 46 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Winery tours nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (120298 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 65-inch TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Thandi - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurante Terraza - This family restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 349 for adults and MXN 150 for children

Children & extra beds

  • Rollaway beds are available for MXN 400 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1000 per pet, per week

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Crowne Plaza Hotel Queretaro
Crowne Plaza Queretaro
Crowne Plaza Queretaro Diamante Hotel Queretaro
Crowne Plaza Queretaro Hotel

Frequently asked questions

Does Hilton Queretaro offer free cancellation for a full refund?

Yes, Hilton Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Queretaro?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hilton Queretaro?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 46 lbs per pet. There's a charge of MXN 1000 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hilton Queretaro?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Queretaro?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Hilton Queretaro and nearby?

Hilton Queretaro has 2 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Hilton Queretaro?

Yes, there are 2 onsite restaurants, featuring alfresco dining.

What's the area around Hilton Queretaro like?

Hilton Queretaro is located a short 18-minute walk from Plaza Boulevares Shopping Mall.

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Reviews

Hilton Queretaro Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Shower
Lobby
Bed

Reviews

Verified

10/10 Exceptional

Excelente
Angelina, 3-night trip
Verified

10/10 Exceptional

Good
Ahmed, 1-night trip
Verified

8/10 Very good

Water
Jorge, 2-night trip
Verified

8/10 Very good

Nice place with limited limited transportation options, but good place to stay
Pedro, 2-night trip
Verified

4/10 Fair

This hotel is not a 4.5 star hotel Has two lift on one of them dis not work through all the weekend The AC in the room stoped working in the middle of the night Not enough water in the shower Lot of better options and at a lower price
Jesus, 2-night trip
Verified

10/10 Exceptional

The rooms are nice and clean. The access to the Hotel is a little difficult but other than that everything else was great.
Lylia, 2-night trip
Verified

10/10 Exceptional

Excelente
Gerardo, 1-night trip
Verified

6/10 Good

Room was set up for two people instead of three people. No detachable showerhead, only overhead stream with very poor water pressure. No slippers or robes available. We were asked to sign a bill at breakfast that was included, which seemed to be a way for the waiters to ask for tips. Pool closes at 8PM. This Hilton is not Hilton quality or worth the money. Room and breakfast were ok.
Anni-Nadja, 1-night trip
Verified

10/10 Exceptional

Staff was very helpful from the start. Very pet friendly ,Max sure appreciated the treats!
Diana, 2-night trip
Verified

10/10 Exceptional

It is very good place for business trip and sightseeing also. There was a small mistake of Hotel when I check in but the responses and treatments from management was excellent. I hope to visit again soon and recommend all to enjoy the beautiful scene of Queretaro at the hotel Diamante
1-night trip
Verified

10/10 Exceptional

.
Ricardo, 1-night trip
Verified

2/10 Poor

The hotel charged for two items that they lost. They concluded that I took them.
XAVIER, 4-night trip
Verified

10/10 Exceptional

Good
Jorge Rafael, 1-night trip
Verified

8/10 Very good

The rooms are older, but I like that. The staff was nice. Spacious and comfortable. The entrance is not well marked as it is right on a 2 way road and another hotel next door. They could advise that they are under renovations because the entrance in the hall is cut off and they still charge full price.
Julien, 1-night trip
Verified

2/10 Poor

I found bed bugs in my bed
Edward, 2-night trip
Verified

10/10 Exceptional

Ok
alejandro, 3-night trip
Verified

10/10 Exceptional

This a very nice hotel and it is in transition with new ownership. Never heard construction noise tho. The rooms are nice and the bed is comfortable. Needed a better, non scratchy bedspread. Biggest disappointment was the pool. It is tiny ( shaped like a pizza slice) and was looking to cool off but the water was hotter than outside. All the staff were great.
Jeffery, 2-night trip
Verified

8/10 Very good

Under construction. LOUD! No warning of construction on Expedia site and hotel site was down. We were promised noise would end at 6 pam and this promise was broken.
Genevieve, 1-night trip
Verified

2/10 Poor

Airport shuttle was not free. And driver charged me more than double comparing to uber.
JAESAENG, 2-night trip
Verified

6/10 Good

WC do not flush well Shower in bad condition Too noisy, without electricity due to remodeling
Jorge, 2-night trip
Verified

2/10 Poor

When I communicated with the hotel about my issues. The individual did not care in the least. He offered no substantial help of any kind. I will make sure to tell everyone I can to never stY there.
Michael, 1-night trip
Verified

2/10 Poor

The property is under operator transaction, that is, it is going to become Hilton Hotels, but ALL AREAS are being remodeled, the dust is terrible, it is only fair that I mention that it is being remodeled and the guest decides if they want to take the room with them. risks of discomfort
Victor, 3-night trip
Verified

2/10 Poor

There was'nt any hot water. When asked at lobby they didn't help, give any reasons, just said it is what it is. So terrible, wouldnt recommend.
JOSE LUIS, 1-night trip
Verified

4/10 Fair

Air conditioning and tv doesn’t work
SERGIO, 5-night trip
Verified

2/10 Poor

Very disappointed with the hotel, unfortunately my husband became ill were we couldn’t make it to our reservation. I called the hotel directly to at least change the dates and they denied and charged us the stay, even though I explain the situation and had Expedia call aswell. Very disappointing. I understand their are rules and restrictions but their are case by case when you can provide proof of the situation
Jesus, 1-night trip