The staff was extremely helpful!
- They booked all of our tours / drivers no matter what we wanted to do. It is was a little more than getting taxi/Uber, but we had the same drivers and got to know them which was so fun!
- Breakfast was simple and the accommodates my husband's dietary needs of no gluten.
- Our air conditioning went out the second night. They had a technician come to repair it that night even though it was late.
- The views we're absolutely breathtaking from the rooftop. We had a room with a view which was awesome, but not necessary with access to the panoramic top. We enjoyed sunrises and sunsets - completely unobstructed.
- There's several restaurants/bakeries/shops/playground within walking distance and it felt very safe.
If I'm to be honest about a could other things:
- the beds aren't super comfortable, but I've slept on worse. The bedding was clean though.
- it seems worn down, but I don't know Egypt enough to compare it to anything else.
All in all, it's not fancy, but for the price, the service was so enjoyable and welcoming and worth it.