6/10 Bueno
9 de junio de 2025
Check in was at 3 but was told by front desk it wasn't ready and wait about ten min, not a issue as I've worked in the hotel industry in every position and was understanding. Fast forward to 315 and was able to check in with a new front desk person all were well and go up the second floor. Our room was the only room without a room number posted outside the room, we set our stuff in the room and left as we had activities planned for the day and when we came back and went to give our kids a bath the water pressure was awful but wasn't complaint worthy at the time when turning on the shower portion the whole shower head slid down the pole it was on and it happened constantly it was difficult for the adults to shower. When we got into bed we realized our sheets hadn't even been changed even though the beds were "made" up. Our sheet had something orange and crusty on it and our sons pillow had the same substance on it. When asked for new sheets the guy working the desk acted like he could care less. The lady the next day got us new sheets and pillowcases and she was terrific and was the only bright spot. Few other incidents but they were miniscule.
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Viaje de 3 noches en familia
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