2/10 Mediocre
1 de julio de 2025
Worst hotel ever.
Worst stay we have had in a long time. There were ants in the rooms and the staff told us it was our fault. NEVER has a hotel treated me like that. They would be happy to switch us rooms or help us any way they can but not this hotel. I also have a daughter who is special needs and we were hoping to stay another night and the hotel basically tols us they didnt want us to because of the ants. I was in shock. They were also rude to my kids and my special needs girl was being a good big sister and helping our toddler play and the woman told me not to have them on the couch she could understand the baby but not my autistic daughter. No comment on at least being a good big sister or any nice comments at all. Unbelieveable. The front desk was rude in every way not a good place for families. Save yourself a bad stay and go somewhere else. The hotels.com people were super nice and even gave me a credit due to our treatment there. I love hotels
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Viaje de 2 noches en familia
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