6/10 Bueno
30 de septiembre de 2025
Needs updating
Upon check-in i had issues, as i was texted a code to a lockbox to receive my room key & when i opened it, there was nothing inside. The office closed at 4pm daily & check in was at 4pm, but after texting & knocking & waiting a few minutes, someone came to the door & checked my reservation, asking if it was under a different name (it wasnt) & when i showed them my phone with texts confirming the reservation, they took a photo of it & then allowed me to come inside while they spent another 5 mins getting me keys. Upon arrival of the room, it looked outdated, even the tv would turn green randomly & had 2 remotes like my grandparents used to have. The blinds were broken & provided poor privacy. The bed was hard & lumpy, making for poor sleep. There were no outlets near the bed to allow my phone to charge at night. The most concerning was the bathroom, where the popcorn ceiling appeared to be covered in mold, possibly because the vent in there was covered in dust & caused poor circulation? There was no ocean view, but it did have access to the beach. Unfortunately couldnt swim due to the massive amount of seaweed (sargassum) in the water & washed ashore. Positives were the AC worked good & the pool was very nice, not sure id stay here again unless they update it
Zackary and Anna
Zackary and Anna, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com
